Anthology of Northville

Anthology of Northville is a senior living community that has garnered mixed reviews from visitors and residents' family members. Some individuals were impressed with the facility's cleanliness, location, and amenities. They appreciated the transportation services, variety of activities, and spacious 2-bedroom apartments. The staff was described as friendly and accommodating, with one resident's family member praising a restaurant employee for going out of their way to meet their loved one's dietary preferences. However, other reviewers expressed concerns about the facility's turnover rate and lack of properly trained staff. Several mentioned that many aides were from outside agencies and may not have received adequate training in handling dementia patients. Additionally, some claimed that the care plans were not followed or read by the staff. Complaints about poor management and employees prioritizing conversations with each other over attending to residents were also mentioned. One individual shared a disappointing experience where their mother was initially accepted into the facility but was later informed that new residents were not allowed due to state regulations. This unexpected turn of events resulted in financial losses for the family as they had extended skilled nursing until they could find another facility. There were mixed opinions regarding communication with the community. While some individuals praised Anthology of Northville for prompt responses to inquiries and proactive follow-ups, others criticized the organization for disorganization and ineffective management. Several negative reviews highlighted instances of inadequate care, missed showers or medications, delayed assistance after falls, loss of personal belongings, and poor communication between staff members. These experiences left families dissatisfied with the level of care provided to their loved ones. On a more positive note, some reviewers commended Anthology of Northville for its beautiful appearance and different approach to providing dignified care. One individual believed that there would be improved communication among caregivers at this facility compared to others they had considered for their mother. Although there were criticisms raised about staffing issues and quality of care, there were also positive comments regarding the well-organized Christmas party, the beautiful environment, and the exceptional food offered at Anthology of Northville. In conclusion, Anthology of Northville has received a mix of positive and negative reviews from visitors and residents' family members. The facility's cleanliness, location, and amenities were generally well-regarded. However, concerns were raised about staff turnover, lack of training in dealing with dementia patients, poor management, inadequate care, and communication issues. It is important for individuals considering this community to thoroughly research and assess their specific needs before making a decision.