Heritage Community of Kalamazoo
The Heritage Community of Kalamazoo in Kalamazoo, MI is a Continuing Care Retirement Community (CCRC) that offers a range of care services to meet the individual needs of its residents, including Independent Living, Memory Care, Skilled Nursing Facility, and Assisted Living.
Pricing Information
Monthly Cost: $3,000 - $4,290
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| 1 Bedroom | $3,000 | Kalamazoo County: $2,890 Michigan: $3,384 |
| Semi-Private | $3,300 | Kalamazoo County: $3,435 Michigan: $3,191 |
| Private | $3,960 | Kalamazoo County: $3,859 Michigan: $3,675 |
| Studio | $4,290 | Kalamazoo County: $4,565 Michigan: $3,824 |
Heritage Community of Kalamazoo offers a range of living options that reflect competitive pricing within the local and state market. For instance, the monthly cost for a one-bedroom apartment is set at $3,000, which is slightly below the average for Kalamazoo County at $2,890 but remains lower than the statewide average of $3,384. The semi-private room option costs $3,300, positioning it just below the county's average of $3,435 while sitting above Michigan's overall average of $3,191. For those seeking more privacy, the private room option is priced at $3,960 - marginally higher than both county and state averages. Lastly, the studio apartments are offered at $4,290, which is notably below Kalamazoo County's average of $4,565 but exceeds Michigan's typical cost of $3,824. Overall, Heritage Community provides a blend of affordability and quality in its offerings relative to regional and state benchmarks.
Types of Care
About Heritage Community of Kalamazoo
The Heritage Community of Kalamazoo in Kalamazoo, MI is a Continuing Care Retirement Community (CCRC) that offers a range of care services to meet the individual needs of its residents. This community provides Independent Living, Memory Care, Skilled Nursing Facility, and Assisted Living options for seniors. Residents at Heritage Community can enjoy a variety of amenities to enhance their daily lives. Cable or satellite TV is available for entertainment, and community-operated transportation ensures that residents have easy access to nearby locations. Each living space is fully furnished and includes private bathrooms for convenience. Housekeeping services are provided to ensure a clean and comfortable environment. Residents also have access to outdoor spaces where they can relax and enjoy the fresh air. Wi-Fi and high-speed internet are available for those who want to stay connected. The community's care services are designed to provide 24-hour supervision and assistance with activities of daily living. Trained staff members are available to help with bathing, dressing, transfers, and other personal care needs. Specialized diet plans, including diabetes diets and special dietary restrictions, can be accommodated by the dining services team. Heritage Community offers various dining options tailored to the residents' dietary needs. The community also organizes fitness programs and scheduled daily activities to promote an active lifestyle. Resident-run activities give individuals the opportunity to engage with their peers and pursue their interests. The location of Heritage Community provides convenient access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, and hospitals. Overall, Heritage Community of Kalamazoo is an assisted living community that prioritizes the well-being and comfort of its residents by offering comprehensive care services in a vibrant setting surrounded by numerous amenities within close proximity.
Review Summary
Heritage Community of Kalamazoo receives mixed feedback. Many praise its cleanliness, well-maintained units, caring staff, enjoyable activities like music performances, smooth transition process for new residents, and a sense of community where families feel valued. However, serious concerns exist regarding negative changes in staff attitude following complaints, failure to notice and inform families about resident issues (like missing teeth or dangerous ingestion incidents), inadequate and repetitive pureed food, lack of handicap accessibility to the courtyard, slow response to medical emergencies by nurses, and a perception that leadership covers for employee mistakes rather than addressing care shortcomings.
Pros
- The Heritage Community of Kalamazoo is noted for its clean facility and well-maintained individual units, providing a safe living environment for residents.
- The staff at the Heritage Community is described as caring, professional, and genuinely loving towards the residents.
- Residents participate in enjoyable activities, such as music performances, contributing to a cheerful atmosphere within the community.
- The transition process is managed well, with new carpet, paint, and furniture provided for incoming residents to ensure a welcoming space.
- Families feel respected and valued as part of the community, with staff making them feel like members of their own family.
- Amber Place provides a nurturing physical and emotional environment that meets the needs of its residents effectively.
- Courteous staff members like Eric contribute positively to visitors' experiences at the independent living apartments by making them feel welcome.
Cons
- The staff's attitude changed negatively toward the family after they made complaints about care issues.
- There were incidents where the facility failed to notice and inform the family about missing front teeth on the resident.
- The food provided for residents, particularly pureed meals, was often inadequate and repetitive, consisting mainly of frozen pucks rather than properly prepared meals.
- Access to the courtyard was not handicap accessible, causing concern for residents who struggled with mobility.
- The nurse showed a lack of urgency in handling the resident's medical emergency, waiting four hours before calling an ambulance despite clear signs of serious illness.
- The director appeared to cover up for employees instead of acknowledging mistakes or areas for improvement in care.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at Heritage Community of Kalamazoo in Kalamazoo, MI?
Heritage Community of Kalamazoo offers a range of living options that reflect competitive pricing within the local and state market. For instance, the monthly cost for a one-bedroom apartment is set at $3,000, which is slightly below the average for Kalamazoo County at $2,890 but remains lower than the statewide average of $3,384. The semi-private room option costs $3,300, positioning it just below the county's average of $3,435 while sitting above Michigan's overall average of $3,191. For those seeking more privacy, the private room option is priced at $3,960 - marginally higher than both county and state averages. Lastly, the studio apartments are offered at $4,290, which is notably below Kalamazoo County's average of $4,565 but exceeds Michigan's typical cost of $3,824. Overall, Heritage Community provides a blend of affordability and quality in its offerings relative to regional and state benchmarks.
Where is Heritage Community of Kalamazoo?
Heritage Community of Kalamazoo is located at 2400 Portage Street, Kalamazoo, MI 49001 in Kalamazoo County, Michigan
Does Heritage Community of Kalamazoo provide care for residents with dementia or Alzheimer's disease?
Heritage Community of Kalamazoo offers a comprehensive range of services tailored to the unique needs of residents experiencing dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that residents receive the support they require for personal hygiene and mobility, which can be challenging due to cognitive decline. Medication management helps maintain their health by ensuring that residents take the right medications at the correct times, reducing the risk of complications. Meal preparation and service provide not only nutrition but also a sense of routine and normalcy, which is crucial for emotional well-being. Activities of daily living assistance promotes independence while maintaining safety and dignity, allowing residents to engage more fully in daily routines. The 24-hour supervision guarantees that trained staff are always available to respond promptly to any needs or emergencies, fostering a secure environment where residents can thrive.
What photos are available for Heritage Community of Kalamazoo in Kalamazoo, Michigan?
Heritage Community of Kalamazoo on seniors.fyi includes 4 photos including images showing reading area, living room, rug, park, pathway, trees, grass, outdoors, and more.
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