American House Jenison

4.3 (63 reviews)
8001 Cottonwood Drive, Jenison, MI 49428
(844) 490-3973

American House Jenison in Jenison, MI offers a comfortable and supportive environment for seniors looking to maintain their independence while receiving the care they need.

Types of Care

Assisted Living Independent Living Memory Care

About American House Jenison

American House Jenison in Jenison, MI offers a comfortable and supportive environment for seniors looking to maintain their independence while receiving the care they need. With a variety of housing options, including 2-bedroom apartments and studio apartments, residents can choose the living arrangement that suits them best.

The community provides both Independent Living and Memory Care services, ensuring that individuals with different levels of care needs are well taken care of. Trained staff members are available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that residents receive the necessary medical attention.

At American House Jenison, residents can enjoy a range of amenities designed to enhance their quality of life. From activities on-site such as art classes, book club, cooking classes, and fitness programs to outings and trips in the local area, there is always something stimulating and engaging happening at the community. Devotional services and religious activities are also available on-site for those who wish to practice their faith.

Meals provided at American House Jenison cater to specific dietary restrictions and preferences, ensuring that residents receive nutritious meals that meet their unique needs. Additionally, the community offers a range of services such as housekeeping, laundry, move-in coordination, and transportation arrangements.

Surrounded by beautiful gardens and outdoor spaces, American House Jenison provides a serene and peaceful setting for residents to relax and enjoy nature. Indoor common areas like TV rooms offer spaces for socializing with friends or family members.

Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters in the local area ensures that residents have access to various amenities within close proximity.

Overall, American House Jenison in Jenison MI offers a comprehensive assisted living community where seniors can enjoy an active lifestyle while receiving personalized care tailored to their needs.

Review Summary

American House Jenison has garnered a range of opinions from families regarding the care and services provided to their loved ones. Many reviews emphasize the dedication and friendliness of the staff, who are often praised for their helpfulness and accommodating demeanor. Visitors consistently note that the facility itself is clean, well-maintained, and boasts a pleasant atmosphere. Despite positive views on staff interaction and cleanliness, critical concerns exist regarding communication within the establishment. Multiple reviews highlight the need for better communication between staff members and with residents’ families, particularly concerning care plans and activity participation. The quality of food received mixed responses, suggesting inconsistency in preparation and dietary considerations. Staffing levels were another prevalent concern; although individual staff were appreciated, an overall shortage reportedly affected the consistency of care, leading to issues like skipped showers. Positive observations were shared about the variety of activities offered, though more proactive staff engagement was suggested. Alarming reports about unresolved pest issues, specifically bed bugs, raised significant concerns about resident comfort and safety. In summary, while American House Jenison offers friendly staff and a well-maintained environment, deficiencies in communication, food quality, staffing, and pest control are areas needing urgent improvement, balancing commendations with criticisms for potential clients.

Pros

  • The staff at American House Jenison is very friendly and super helpful, providing excellent care for residents.
  • The facility is well-maintained, clean, and has a pleasant environment with newer buildings.
  • Residents enjoy various activities, including music performances and outings, which help keep them engaged.
  • The rooms are spacious and comfortable, exceeding expectations for many families.
  • Many families appreciate the close proximity of the facility to their homes, allowing for frequent visits.
  • The dining area is bright and inviting, with food that residents find satisfactory.
  • Communication from staff regarding resident needs and activities is generally positive.
  • There are plenty of opportunities for social interaction through organized activities in both the memory care unit and other areas of the community.
  • Staff members in charge of cottages are approachable and keep families informed about their loved ones’ needs and activities.

Cons

  • The food is worse than institutional food and is not chef-prepared.
  • American House has been dealing with bed bugs for over six months, and residents are getting bitten.
  • The staff could be more attentive to the residents, especially during nighttime.
  • There is a lack of engagement from staff, which leads to residents having dull days.
  • The quality of service and care has dropped significantly over the last two years.
  • Many necessary tasks, such as cleaning rooms and special dietary needs, were neglected due to staffing issues.
  • Residents often have skipped showers because there weren't enough staff available.
  • They sent a resident to collections for an outstanding balance even after leaving for a better facility.
  • Some staff members do not listen to or value the opinions of residents, leading to dissatisfaction.
  • Activities are not consistently organized across different buildings, causing confusion for residents.

Amenities

Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Devotional services on-site
Dining room
Financing advice
Full kitchen
Fully furnished
Garden
Guasts at mealtime
Guest parking
Housekeeping services
Indoor common areas
Laundry
Move-in coordination
Outdoor space
Party space
Private cleaning services
Respite or short term stays offered
TV room
Telephone
VA Benefits Consultation
Wi-Fi/high-speed internet

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Diabetic care
Hospice care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Physical therapy
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments

Photos

A cozy living room featuring comfortable sofas, a central coffee table, and a stone fireplace with windows letting in natural light.
A cozy living room featuring comfortable sofas, a central coffee table, and a stone fireplace with windows letting in natural light.
A scenic park featuring a gazebo surrounded by picnic tables and lush greenery.
A scenic park featuring a gazebo surrounded by picnic tables and lush greenery.
An elegantly designed dining room with neatly arranged tables and chandeliers.
An elegantly designed dining room with neatly arranged tables and chandeliers.
A cozy living room with a stone fireplace, sofas, and elegant decor.
A cozy living room with a stone fireplace, sofas, and elegant decor.
A landscaped outdoor area featuring a fountain, seating, and nearby buildings.
A landscaped outdoor area featuring a fountain, seating, and nearby buildings.
A row of modern townhouses in a suburban area.
A row of modern townhouses in a suburban area.

Frequently Asked Questions

What room types does American House Jenison offer?

American House Jenison offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.

Where is American House Jenison?

American House Jenison is located at 8001 Cottonwood Drive, Jenison, MI 49428 in Ottawa County, Michigan

Does American House Jenison provide care for residents with dementia or Alzheimer's disease?

American House Jenison's comprehensive features significantly enhance the quality of memory care services for residents with varying stages of dementia or Alzheimer's disease. The 24-hour supervision ensures that individuals receive constant monitoring and immediate assistance, fostering a sense of safety and security. Support with activities of daily living, including bathing, dressing, and transfers, empowers residents while respecting their dignity and promoting independence. Coordinating with healthcare providers ensures tailored medical attention, while incontinence care and meal preparation address essential personal needs with sensitivity. Medication management helps maintain health stability, complemented by a mental wellness program designed to engage cognitive functions. Additionally, physical therapy supports mobility and overall health, and specialized memory care programming provides structured activities that stimulate mental engagement. Transportation arrangements for medical appointments facilitate access to necessary healthcare services, rounding out a holistic approach to memory care that prioritizes individual well-being.

Does American House Jenison allow residents to have pets?

Yes, American House Jenison allows both dogs and cats.

What photos are available for American House Jenison in Jenison, Michigan?

American House Jenison on seniors.fyi includes 23 photos including images showing interior, landscaping, decor, living room, fireplace, windows, dining, trees, and more.

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