Knollwood Nursing Center
Knollwood Nursing Center in Worcester, MA offers a warm and inviting assisted living community for seniors seeking a comfortable and supportive environment.
Types of Care
About Knollwood Nursing Center
Knollwood Nursing Center in Worcester, MA offers a warm and inviting assisted living community for seniors seeking a comfortable and supportive environment. Our amenities are designed to enhance the quality of life for our residents, including a beauty salon, cable or satellite TV, community operated transportation, a computer center, and a fitness room. Each living space is fully furnished and features private bathrooms for privacy and convenience.
Our dining options are exceptional, with restaurant-style dining that accommodates special dietary restrictions. We also provide meal preparation and service to ensure that our residents receive nutritious meals tailored to their individual needs.
At Knollwood Nursing Center, we understand the importance of social engagement and offer a variety of activities to keep our residents active and entertained. From concierge services to help plan day trips to resident-run activities and scheduled daily activities, there is always something happening at our community.
In addition to our extensive amenities and vibrant social scene, we prioritize the health and well-being of our residents. Our care services include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, medication management, diabetes diet support, mental wellness programs, and transportation arrangements both for non-medical purposes as well as doctor's appointments.
Furthermore, our location offers easy access to essential amenities nearby such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship,and hospitals. This ensures that the needs of our residents can be met conveniently within close proximity.
At Knollwood Nursing Center in Worcester, MA we strive to create a nurturing environment where seniors can feel safe, supported,and engaged. With an array of amenities and care services tailored to their needs along with convenient access to essential facilities nearby; we aim to provide an exceptional assisted living experience for each resident who calls Knollwood home.
Review Summary
The reviews for Knollwood Nursing Center reveal a polarized experience among residents and their families, highlighting significant discrepancies in the quality of care. Some families appreciate the staff and environment, describing the facility as immaculate and beautiful with caring and professional staff who communicate effectively. Positive experiences with physical and occupational therapy are also noted, along with engaging activities like interacting with a facility cat. However, other reviews raise serious concerns about neglect and inadequate support, citing issues with poor and scarce food, insufficient staffing, and patients being left unattended for extended periods, especially on weekends. There are reports of poor coordination regarding medical appointments, patients arriving at hospitals in inappropriate and dirty conditions, incorrect medication scheduling leading to health complications, and slow response times to calls for assistance. Concerns raised by families were sometimes met with defensiveness. The facility is seen as a place with beautiful physical attributes but inconsistent care standards, reflecting a stark contrast between positive and negative lived experiences.
Pros
- The Knollwood Nursing Center is described as immaculate and beautiful, providing a clean and inviting environment for residents.
- The staff at Knollwood are noted for their caring and professional demeanor, demonstrating compassion and dignity in their interactions with patients.
- Many family members praise the attentive and friendly nature of the staff, highlighting their focus on patient care and comfort.
- Residents enjoy engaging activities, such as interacting with a cat that roams freely around the facility, which adds joy to their daily lives.
- Family members appreciate that doctors and nurses take the time to communicate effectively with them about their loved ones' care needs and progress.
- Positive experiences are noted regarding physical therapy and occupational therapy services provided at the facility.
Cons
- The food was poor and scarce, and there wasn't enough staff to care for patients adequately.
- Patients were left in bed for extended periods without assistance, especially on weekends when staffing was minimal.
- The facility showed a lack of coordination regarding medical appointments, leading to embarrassment and neglect for the residents.
- Patients arrived at the hospital inappropriately dressed and in dirty conditions, reflecting poorly on the facility's care standards.
- Medication schedules were not followed properly, resulting in health complications for residents needing timely doses.
- Staff often took a long time to respond to calls for assistance, resulting in embarrassing situations for patients.
- Concerns raised by family members about patient care were met with defensiveness rather than support or understanding from staff.
- There seemed to be inadequate attention given to patients' emotional needs and interactions by the nursing staff.
Amenities
Care Services
Photos
Frequently Asked Questions
Where is Knollwood Nursing Center?
Knollwood Nursing Center is located at 87 Briarwood Circle, Worcester, MA 01606 in Worcester County, Massachusetts
What photos are available for Knollwood Nursing Center in Worcester, Massachusetts?
Knollwood Nursing Center on seniors.fyi includes 4 photos including images showing building, outdoor, living room, interior, decor, caregiver, assistance, nursing home, and more.
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