Prosper at Monastery Height

4.5 (55 reviews)
110 Monastery Ave, West Springfield, MA 01089
(844) 490-3973

Prosper at Monastery Height in West Springfield, MA is an assisted living community that offers independent living and memory care options with a range of amenities and care services.

Pricing Information

Monthly Cost: $2,350 - $4,200

Room Type Monthly Cost Area Comparison
Semi-Private $2,350
Hampden County: $4,955
Massachusetts: $5,805
Studio $3,000
Hampden County: $4,052
Massachusetts: $5,312
1 Bedroom $3,300
Hampden County: $4,085
Massachusetts: $5,349
2 Bedrooms $4,200
Hampden County: $4,672
Massachusetts: $6,151

Prosper at Monastery Height offers competitive pricing for its accommodation options, particularly when compared to the broader averages seen in Hampden County and across Massachusetts. For instance, a semi-private room at Prosper costs $2,350 per month, substantially lower than the county's average of $4,955 and the state's average of $5,805. Similarly, studio apartments are priced at $3,000, which is notably more affordable than both the county's average of $4,052 and the state's $5,312. One-bedroom units also reflect this trend with a monthly cost of $3,300 compared to Hampden County's $4,085 and Massachusetts' $5,349. Even the two-bedroom option remains appealing at $4,200 versus the county's average of $4,672 and the state average of $6,151. These figures highlight Prosper at Monastery Height as a cost-effective choice without compromising on quality or care.

Types of Care

Assisted Living Independent Living Memory Care

About Prosper at Monastery Height

Prosper at Monastery Height in West Springfield, MA is an assisted living community that offers a range of care services to meet the needs of its residents. The community provides both independent living and memory care options, ensuring that individuals can receive the appropriate level of support. Residents at Prosper at Monastery Height can enjoy a variety of amenities designed to enhance their quality of life, including on-site activities, indoor and outdoor common areas, air-conditioning, Wi-Fi, and a beautician on-site. Devotional services are available both on-site and off-site. Care services include incontinence care and medication management. Dining offers guest meals, chef-prepared dishes accommodating special dietary needs (kosher, low/no sodium, no sugar, vegetarian), restaurant-style dining, and special dining programs. Activities cater to various interests, such as cooking classes, day trips, devotional activities, educational speakers, live performances, and wellness programs like stretching classes. Located conveniently, the facility provides easy access to nearby cafes, parks, pharmacies, physicians, restaurants, and transportation, including hospitals.

Review Summary

Prosper at Monastery Heights is praised for its warm community, attentive staff, and engaging activities like baking, art, and happy hour. Many families feel their loved ones are safe and comfortable in the clean, beautiful building. Positive staff-resident relationships and quality food are frequently mentioned. However, some reviews highlight concerns about lack of reimbursement for unused days, non-functioning air conditioning, initial apartment cleanliness issues, missing personal items, lacking building maintenance, and billing issues after resident passing. Despite these operational and maintenance criticisms, the overall sentiment points to strong resident happiness and supportive staff interactions.

Pros

  • The staff at Prosper at Monastery Heights is exceptional, providing attentive and caring service to residents and their families.
  • Residents enjoy a variety of engaging activities, such as baking, art projects, and happy hour events that foster social interaction.
  • Many families have found the facility to be a warm and welcoming community where their loved ones feel safe and comfortable.
  • The building is described as clean, beautiful, and well-maintained, offering a pleasant living environment for residents.
  • Numerous reviews highlight the positive relationships formed between staff and residents, creating a family-like atmosphere within the community.
  • Residents appreciate the quality of food served and the variety of meal options available.
  • Families feel confident in the communication from staff regarding their loved ones' well-being and care activities.
  • The community is praised for its responsiveness to residents' needs, ensuring they are attended to promptly when assistance is required.

Cons

  • The facility did not reimburse the family for any of the remaining unused days after a health issue necessitated hospitalization.
  • There has been no functioning air conditioning since June, and it is not expected to be operational until August.
  • The loved one's apartment was never cleaned before move-in, requiring the family to clean it themselves.
  • A cleaner took personal items but never returned them, leaving the family unsatisfied despite receiving a refund.
  • Building maintenance is lacking, which could be a concern for more fragile residents.
  • There were instances of missed medications and uncertainty about the extra care services being provided.
  • The community continued to bill the family and charged an additional two months' rent after the resident passed away.
  • Some residents may find there are limited food choices suitable for specific dietary needs like celiac disease.

Amenities

Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Devotional services off-site
Devotional services on-site
Ground floor units
Handicap accessible
Indoor common areas
Kitchenette
Outdoor common areas
Respite or short term stays offered
Wheelchair accessible showers
Wi-Fi/high-speed internet

Care Services

Ambulatory care
Incontinence care
Medication management

Photos

Prosper at Monastery Height
Prosper at Monastery Height
Prosper at Monastery Height
Prosper at Monastery Height
An interior view of a church featuring a wooden ceiling and an ornate altar.
An interior view of a church featuring a wooden ceiling and an ornate altar.
An interior view of a church with stained glass windows and wooden seating.
An interior view of a church with stained glass windows and wooden seating.
A brightly lit dining area with multiple tables and chairs.
A brightly lit dining area with multiple tables and chairs.
A cozy living room with comfortable seating and large windows.
A cozy living room with comfortable seating and large windows.

Frequently Asked Questions

How much does it cost to live at Prosper at Monastery Height in West Springfield, MA?

Prosper at Monastery Height offers competitive pricing for its accommodation options, particularly when compared to the broader averages seen in Hampden County and across Massachusetts. For instance, a semi-private room at Prosper costs $2,350 per month, substantially lower than the county's average of $4,955 and the state's average of $5,805. Similarly, studio apartments are priced at $3,000, which is notably more affordable than both the county's average of $4,052 and the state's $5,312. One-bedroom units also reflect this trend with a monthly cost of $3,300 compared to Hampden County's $4,085 and Massachusetts' $5,349. Even the two-bedroom option remains appealing at $4,200 versus the county's average of $4,672 and the state average of $6,151. These figures highlight Prosper at Monastery Height as a cost-effective choice without compromising on quality or care.

Where is Prosper at Monastery Height?

Prosper at Monastery Height is located at 110 Monastery Ave, West Springfield, MA 01089 in Hampden County, Massachusetts

Does Prosper at Monastery Height provide care for residents with dementia or Alzheimer's disease?

Prosper at Monastery Height's medication management system ensures that residents receive their prescribed medications on time and in the correct dosages, reducing the risk of confusion or missed doses that can exacerbate symptoms of dementia and Alzheimer's. This structured approach not only promotes physical health but also alleviates anxiety for both residents and their families, as they can trust that a crucial aspect of care is being handled with precision. Incontinence care is equally important as it addresses a common concern among individuals with cognitive impairments, who may struggle to communicate their needs. By providing compassionate and discreet assistance with incontinence, staff enhance residents' dignity and comfort, fostering a supportive environment where individuals feel secure and respected while minimizing potential distress associated with these personal challenges.

Does Prosper at Monastery Height allow residents to have pets?

Yes, Prosper at Monastery Height allows cats.

What photos are available for Prosper at Monastery Height in West Springfield, Massachusetts?

Prosper at Monastery Height on seniors.fyi includes 15 photos including images showing interior, dining, floor plan, architecture, windows, seating, design, church, and more.

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