Landmark At Monastery Heights
Landmark At Monastery Heights in West Springfield, MA is an assisted living community that offers studio apartments and focuses on respite care.
Types of Care
About Landmark At Monastery Heights
Landmark At Monastery Heights in West Springfield, MA is an assisted living community that offers studio apartments for seniors looking for a comfortable and convenient living environment. With a focus on respite care, the community provides short-term stays and support for individuals who require temporary assistance or relief.
Residents at Landmark At Monastery Heights enjoy a wide range of amenities designed to enhance their quality of life. These include an on-site beautician and beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room serving restaurant-style meals, and access to financing advice. The fitness room is perfect for staying active, while the gaming room provides leisure activities. The community also features a beautiful garden and general store for residents' convenience.
Living spaces are fully furnished with private bathrooms and kitchenettes, allowing residents to maintain their independence while receiving necessary care services. Housekeeping services ensure that apartments remain clean and tidy, while laundry facilities are readily available.
The care services offered at Landmark At Monastery Heights are comprehensive and personalized. A 24-hour call system provides peace of mind, along with 24-hour supervision to ensure safety. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. Diabetes diets are accommodated, and meal preparation and service are provided. Medication management ensures that residents receive their medications accurately and on time. Physical therapy is available on-site to promote physical wellness along with mental wellness programs.
Residents can take part in a variety of engaging activities organized by the community. These include arts and crafts sessions, book clubs, cooking clubs, educational speakers/lifelong learning opportunities, fitness programs, games nights, gardening clubs, live musical performances from local artists, planned day trips to nearby attractions or events in West Springfield or surrounding areas. Religious services cater to individual spiritual needs as well.
In terms of location convenience, Landmark At Monastery Heights is close to two cafes, four parks, 19 pharmacies, 30 physicians, 35 restaurants, and has transportation options nearby. Additionally, the community offers transportation arrangement services for non-medical needs as well as appointments with doctors.
With its range of amenities and personalized care services, Landmark At Monastery Heights provides seniors with a vibrant and supportive assisted living community where they can thrive and enjoy their golden years.
Review Summary
Landmark at Monastery Heights, once a monastery and now converted into an assisted living center, has generated a variety of impressions from families and potential residents. On one hand, the facility boasts beautiful grounds and well-kept common areas, evoking an inviting atmosphere reminiscent of a five-star hotel. Many reviewers commend the cleanliness of the property, noting the meticulous upkeep of both shared spaces such as dining rooms and libraries, as well as communal chapels that offer residents a serene environment for worship and reflection. Visitors often remark on the warmth and helpfulness expressed by staff members, which appears to significantly enhance the overall experience for both residents and their families. Nevertheless, despite these positive aspects, there are notable concerns related to accommodation quality within Landmark at Monastery Heights. A common critique among reviewers is the size of individual rooms; many describe them as small and somewhat dark, leading to feelings of confinement rather than comfort. Comments like “the rooms were very small” reflect dissatisfaction with personal living spaces that do not seem to meet expectations for light or airiness. Certain visitors expressed disappointment upon viewing specific rooms that felt cramped or uninviting—factors they deemed essential for overall satisfaction in an assisted living setting. While some reviews highlight the facility’s social activities—bingo games, yoga classes, concerts in summer months—other users pointed out deficiencies in privacy offered in shared accommodations. Residents in semi-private arrangements voiced concerns about close quarters that might compromise personal space, thus deterring some individuals who prioritize solitude or quietude in their daily lives. The lack of privacy in such setups could be particularly challenging for those who have unique needs regarding personal boundaries. The versatility of offerings at Landmark At Monastery Heights surface through community engagement opportunities provided by a caring staff noted across various testimonials. One resident’s family member narrated how their loved one thrived while participating in events designed to foster connections with others—a sentiment echoed by multiple reviewers praising thoughtful touches like holiday celebrations that encouraged family visits. These communal gatherings contributed positively to residents’ experiences inside this vibrant environment. When discussing pricing, opinions remain favorable overall since many found costs reasonable within this competitive sector of senior living options. Several reviews mentioned transparency regarding financial matters; families appreciated policies designed to support residents if they found themselves running low on funds—a reassuring detail amidst discussions surrounding finances related to long-term care services. Ultimately, while Landmark At Monastery Heights has succeeded in establishing itself as a picturesque location filled with dedicated personnel offering valuable support for aging populations, it still grapples with certain aspects needing improvement to ensure total resident satisfaction. Significant attention towards enhancing accommodation conditions—including room sizes—would likely elevate this venue further toward achieving its full potential as an exemplary assisted living choice for individuals seeking quality care infused with community spirit.
Pros
- The staff at Landmark at Monastery Heights is consistently described as accommodating, helpful, and engaging with residents.
- Residents appreciate the cleanliness and upkeep of the facility, which contributes to a positive living environment.
- Many reviews highlight the warmth and caring nature of the staff, making residents feel like family.
- The facility offers a variety of enjoyable activities for residents, promoting social interaction and engagement.
- The historical charm and beautiful surroundings of the building are frequently praised by visitors.
- Residents express happiness about their living arrangements and enjoy the sense of community fostered within the facility.
- The food quality is noted as excellent, with a variety of options available for residents' meals.
- The marketing manager receives high praise for her support and assistance in helping families navigate their options for care.
Cons
- The rooms at Landmark at Monastery Heights were described as very small, dark, old, and rundown.
- The facility requires updates, with stained and worn carpets needing replacement.
- Some reviewers felt the individual rooms were depressing and lacked brightness.
- There was a concern about the lack of privacy in shared rooms due to beds being too close together.
- One reviewer noted that the outdoor area was dark and inconveniently located, requiring staff assistance for access.
- A reviewer mentioned that while the facility had beautiful public spaces, the individual units left much to be desired.
Amenities
Care Services
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Frequently Asked Questions
What room types does Landmark At Monastery Heights offer?
Landmark At Monastery Heights offers 1-bedroom apartments and Studio apartments.
Where is Landmark At Monastery Heights?
Landmark At Monastery Heights is located at 110 Monastery Avenue, West Springfield, MA 01089 in Hampden County, Massachusetts
What photos are available for Landmark At Monastery Heights in West Springfield, Massachusetts?
Landmark At Monastery Heights on seniors.fyi includes 3 photos including images showing building, architecture, pathway, landscaping, seating area, flag, interior, entrance, and more.
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