The Reserve at East Longmeadow
The Reserve at East Longmeadow is a premier assisted living community in East Longmeadow, MA, offering furnished studio and 1-bedroom apartments. They specialize in Memory Care and Respite Care services, providing 24/7 staff assistance with daily living activities and medication management in a comfortable, homelike environment.
Types of Care
About The Reserve at East Longmeadow
The Reserve at East Longmeadow is a premier assisted living community located in East Longmeadow, MA. Our community offers studio apartments that are fully furnished and designed to provide a comfortable and homelike environment.
At The Reserve, we provide exceptional care for individuals who require memory care or respite care services. Our dedicated staff is available 24/7 to ensure the safety and well-being of our residents. We offer assistance with activities of daily living, including bathing, dressing, and transfers, as well as medication management.
Our community boasts a wide range of amenities to enhance the quality of life for our residents. From on-site activities and gaming rooms to a fully equipped fitness center and beautiful outdoor spaces, there is always something for everyone to enjoy. We also have a computer center and Wi-Fi/high-speed internet available for those who wish to stay connected.
Meals at The Reserve are prepared by our professional chef and served in a restaurant-style dining room. Our menu caters to various dietary needs, including diabetes, gluten-free, low/no sodium options, and special dietary restrictions. We also offer guest meals upon request and room service for added convenience.
We understand the importance of staying engaged in meaningful activities and spiritual wellness. That's why we offer a range of community-sponsored activities, educational speakers, religious services (including Catholic, Jewish, Mormon/LDS services), devotional activities both on-site and offsite, planned day trips, resident-run activities, and more.
Located conveniently near cafes, parks, pharmacies, physicians' offices, and restaurants, our residents have easy access to all essential amenities within the surrounding area.
At The Reserve at East Longmeadow, we strive to create an inclusive and supportive environment where seniors can live comfortably while receiving personalized care from our compassionate staff. Contact us today to schedule a tour!
Review Summary
The Reserve at East Longmeadow receives mixed but largely positive feedback, notably for its cleanliness, organized and friendly staff, and a wide array of engaging activities. The facility is well-maintained with appealing common areas. While many praise the attentive nursing staff and communication, some concerns were raised about unexpected price increases, occasional staffing shortages leading to delays in assistance, inconsistent cleanliness in certain areas, and limited dining options. Overall, it's considered a safe and caring environment by many, despite some areas needing improvement.
Pros
- The community is very clean, and the staff members are friendly and organized, creating a welcoming atmosphere for residents.
- There are plenty of varied activities available for residents, including arts and crafts, puzzles, church services, and movie nights.
- The facility is well-kept and in great shape, with clean rooms and beautifully designed common areas.
- Staff engagement with residents is consistent, providing peace of mind to families through regular check-ins.
- Residents appreciate the attentive care provided by the nursing staff and the coordination from an excellent doctor who communicates regularly with families.
- Families enjoy the flexibility offered for respite care, accommodating shorter stays than many other facilities.
- Overall experiences indicate that residents feel safe and well-cared for in a nice suburban environment with knowledgeable staff.
- The facility’s aesthetic appeal enhances the overall experience for visitors and residents alike.
Cons
- The price increase over the months has been pretty shocking.
- After the resident fell, there was no follow-up to see if she was okay, indicating a lack of care.
- There were occasional staffing issues that caused delays in assistance.
- Some areas of the facility, including the halls and carpet, were dirty.
- There seemed to be less communication from office staff after enrollment compared to when touring.
- Insufficient training for staff on handling residents with memory issues raised concerns about care quality.
- The menu options were limited, particularly regarding beverage choices and food preparation standards.
- One resident felt that they did not need as much care as provided, leading to discomfort with the environment.
- A shortage of staff was mentioned as a concern impacting overall service quality.
Amenities
Care Services
Photos
Frequently Asked Questions
What room types does The Reserve at East Longmeadow offer?
The Reserve at East Longmeadow offers 1-bedroom apartments and Studio apartments.
Where is The Reserve at East Longmeadow?
The Reserve at East Longmeadow is located at 741 Parker Street, East Longmeadow, MA 01028 in Hampden County, Massachusetts
Does The Reserve at East Longmeadow provide care for residents with dementia or Alzheimer's disease?
The Reserve at East Longmeadow offers a comprehensive range of features designed to support residents with dementia or Alzheimer's disease, which significantly enhances their quality of life and care. The 24-hour supervision ensures that residents are constantly monitored for safety and assistance, while activities of daily living support--such as bathing, dressing, and transfers--promotes dignity and independence in personal care. Incontinence care is handled with sensitivity, reducing anxiety around this common issue, while meal preparation and service cater to individual dietary needs and preferences. Medication management helps maintain health by ensuring timely adherence to prescribed regimens. Moreover, programs focused on mental wellness and specialized memory care programming address cognitive challenges through engaging activities tailored to varying levels of cognitive impairment, fostering a sense of purpose and connection among residents. Collectively, these features create an environment that prioritizes both the physical and emotional well-being of those navigating the complexities of memory loss.
Does The Reserve at East Longmeadow allow residents to have pets?
Yes, The Reserve at East Longmeadow allows both dogs and cats.
What photos are available for The Reserve at East Longmeadow in East Longmeadow, Massachusetts?
The Reserve at East Longmeadow on seniors.fyi includes 15 photos including images showing interior, landscaping, architecture, bedroom, dining, windows, lobby, building, and more.
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