Friends House
The Friends House in Sandy Spring, MD is an assisted living community that offers a range of care options including Continuing Care Retirement Community (CCRC), Memory Care, Respite Care, and Skilled Nursing Facility.
Types of Care
About Friends House
The Friends House in Sandy Spring, MD is an assisted living community that offers a range of care options including Continuing Care Retirement Community (CCRC), Memory Care, Respite Care, and Skilled Nursing Facility. This community provides a variety of amenities to enhance the residents' comfort and convenience. Residents can enjoy services like a beauty salon, access to cable or satellite TV, community operated transportation, a computer center, fitness room, fully furnished accommodations, gaming room, garden area, housekeeping services, kitchenette in each unit, move-in coordination assistance, outdoor space for recreation and relaxation, private bathrooms in each unit, restaurant-style dining experience with delicious meals prepared and served onsite, small library for reading enthusiasts, telephone access in each unit as well as transportation arrangement for non-medical purposes. The Friends House also offers a wellness center with programs and services focused on overall health and well-being. High-speed Wi-Fi internet is available throughout the community.
In terms of care services provided at Friends House assisted living community include 24-hour supervision to ensure safety and security of residents. Assistance with activities of daily living such as bathing and dressing is available when needed. The staff is also trained to provide assistance with transfers for those who require mobility support. Special dietary restrictions are catered to including diabetes diet requirements. Staff assist with meal preparation and service ensuring that residents receive balanced and nutritious meals. Medication management is offered to help individuals manage their medication regimen effectively. Moreover, transportation arrangements are made for non-medical needs of the residents.
The dining experience at Friends House takes into account special dietary restrictions to accommodate individual preferences and medical conditions. The facility also organizes various activities to keep residents engaged and entertained. These activities include concierge services to fulfill any specific requests or needs of residents, fitness programs aimed at promoting physical health and mobility among seniors along with planned day trips where residents can explore nearby attractions or attend events outside the community premises. Resident-run activities offer opportunities for social interaction and personal growth. In addition, scheduled daily activities ensure a lively and engaging community atmosphere.
The location of the Friends House in Sandy Spring, MD is convenient with two parks and four pharmacies nearby. There are also three physicians located closely to provide easy access to medical care. Furthermore, there is one place of worship within close proximity for those who wish to maintain their religious practices.
Overall, the Friends House in Sandy Spring, MD offers a comfortable and supportive environment for seniors seeking assisted living services. With a comprehensive range of care options, numerous amenities, attentive staff, and a variety of engaging activities available, residents can enjoy a fulfilling and enriching lifestyle at Friends House.
Review Summary
Friends House Retirement Community has elicited a range of feedback from residents and their families. Positive aspects highlighted include the serene and beautiful natural environment, well-maintained living spaces, and engaging resident-led activities fostering social connections. Many praised the staff as friendly, accommodating, and attentive, and appreciated the varied dining options. However, significant concerns were raised, particularly regarding care in assisted living. Complaints included poor food quality, alleged verbal abuse from nurses, long wait times for assistance, inadequate cleaning, and overly restrictive visiting hours. Staff interactions were sometimes described as rude, and concerns about safety, proper care management, and instances of neglect were noted. High staff turnover was also mentioned as contributing to inconsistent care. Despite a pleasant exterior, the interior was described as bleak, and issues arose when independent living residents needed higher levels of care that the facility struggled to provide adequately. The community appears to offer a strong independent living experience but faces challenges in consistently meeting expectations for higher levels of care.
Pros
- Friends House Retirement Community offers a serene and beautiful environment, surrounded by nature with gardens and wildlife, providing a pleasant quality of life for residents.
- The community is well-maintained, with warm and comfortable living spaces that foster a sense of home.
- Engaging resident-led activities, such as art programs and committees, promote social interaction and friendships among the residents.
- The staff at Friends House is described as friendly, accommodating, and attentive to the needs of residents, contributing to a supportive community atmosphere.
- The dining options are appreciated by families, offering a varied menu that residents enjoy.
- Residents have access to ample amenities, including exercise facilities and opportunities for outdoor engagement.
- Families feel reassured knowing that their loved ones are in a thoughtful and caring community where communication is prioritized.
- Friends House provides various levels of care, allowing for personalized experiences based on each resident's needs while fostering a vibrant neighborhood spirit.
Cons
- The food was terrible and sometimes hard to identify, leading to dissatisfaction among residents.
- Some nurses were reportedly verbally abusive, creating an uncomfortable atmosphere for patients.
- A resident experienced long wait times for assistance when pressing the nurse call button, affecting their comfort and care.
- There were complaints about inadequate cleaning of rooms, including unchanging sheets and a lack of attention to personal hygiene needs.
- The communication regarding visiting hours was overly restrictive, making it difficult for families to see their loved ones.
- Staff interactions were described as rude or uncaring, causing frustration for residents seeking help or companionship.
- There were concerns about safety and proper care management in assisted living situations, leading to instances of neglect and withdrawal from social engagement.
- High turnover rates among staff contributed to inconsistency in care quality and resident support.
- Despite a pleasant exterior environment, the interior was described as bleak and hospital-like, diminishing the sense of home for residents.
- The community's independent living option became less desirable when residents needed additional assistance but could not receive adequate care within the facility.
Amenities
Care Services
Photos
Frequently Asked Questions
Where is Friends House?
Friends House is located at 17340 Quaker Lane, Sandy Spring, MD 20860 in Montgomery County, Maryland
Does Friends House provide care for residents with dementia or Alzheimer's disease?
The 24-hour supervision at Friends House ensures that residents receive constant care and immediate assistance when needed, enhancing their safety and security. Activities of daily living assistance, such as help with bathing and dressing, empower residents to maintain their dignity while ensuring their personal hygiene and comfort are addressed. Support with transfers minimizes the risk of falls, promoting mobility in a safe manner. Meal preparation and service not only guarantee proper nutrition tailored to individual dietary needs but also create a structured routine that can be comforting for those with cognitive impairments. Furthermore, medication management is crucial for maintaining health stability, allowing residents to adhere to their prescribed treatments without added stress or confusion, thereby improving their overall quality of life
What photos are available for Friends House in Sandy Spring, Maryland?
Friends House on seniors.fyi includes 4 photos including images showing bedroom, windows, garden, porch, brick building, outdoor, landscaping, interior, and more.
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