Brookdale Potomac
Brookdale Potomac, located in Potomac, MD, is an assisted living community that provides studio apartments for its residents, specializes in memory care, and offers a wide range of amenities.
Pricing Information
Monthly Cost: $7,595 - $9,270
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Studio | $7,595 | Montgomery County: $5,542 Maryland: $4,656 |
| Semi-Private | $8,580 | Montgomery County: $4,337 Maryland: $3,545 |
| 1 Bedroom | $9,270 | Montgomery County: $4,842 Maryland: $3,904 |
Brookdale Potomac presents an upscale living option with monthly costs that are significantly higher than both Montgomery County and the broader state of Maryland. For a studio apartment, residents can expect to pay $7,595, which is notably above the county's average of $5,542 and the state's average of $4,656. The semi-private room escalates to $8,580, far exceeding the county rate of $4,337 and the state's $3,545. Even for a one-bedroom suite at Brookdale Potomac, priced at $9,270, the cost surpasses Montgomery County's average of $4,842 and Maryland's average of $3,904. This pricing reflects Brookdale Potomac's commitment to providing premium services and amenities tailored for those seeking an enriched lifestyle in a vibrant community setting.
Types of Care
About Brookdale Potomac
Brookdale Potomac, located in Potomac, MD, is an assisted living community that provides studio apartments for its residents. The community specializes in memory care and offers a wide range of amenities to ensure the comfort and well-being of its residents.
Residents can enjoy various on-site activities and amenities including a fitness room, gaming room, small library, TV room, and a spa. There are also beautiful outdoor spaces and gardens where residents can relax and socialize. The community offers fully furnished apartments with air-conditioning and ground-floor units for easy accessibility.
For dining options, Brookdale Potomac offers restaurant-style dining with a professional chef who prepares delicious meals following specialized dietary restrictions such as low/no sodium, low fat, diabetic care, and vegetarian options. Room service is also available for residents' convenience.
In terms of care services, the community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, transfers, and medication management. They also offer coordination with healthcare providers, physical therapy, mental wellness programs, hospice care, and specialized memory care programming.
Transportation is readily available with community-operated transportation for outings and appointments. Additionally, there are nearby cafes, parks, pharmacies, physicians' offices restaurants,theaters,and hospitals to provide convenient access to essential services.
At Brookdale Potomac in Potomac MD, residents can expect exceptional care in a comfortable environment while enjoying an array of amenities and services designed to meet their individual needs.
Review Summary
The experience at Brookdale Potomac receives mixed reviews. While the facility is frequently praised for being beautiful, clean, and having many kind staff members and engaging activities, significant concerns are raised regarding communication, staffing levels, billing accuracy, and maintenance response times. Some families feel the actual experience falls short of the initial sales promises, particularly concerning care consistency in the memory unit and administrative support. Despite highlights like positive resident-staff interactions and dining options, the overall sentiment in many reviews points to systemic issues impacting service delivery and family peace of mind.
Pros
- The community is described as beautiful and clean, with super nice people working there.
- Staff members are praised for being kind, friendly, and welcoming to both residents and family members during visits.
- Brookdale Potomac offers a variety of activities, with monthly calendars that keep residents engaged.
- Residents appreciate the nice-sized kitchenette in their apartments and find the dining options enjoyable.
- Many reviewers noted that the staff provides good communication and responsiveness to concerns when issues are raised.
- The community is recognized for providing physical and occupational therapy services, which are beneficial for residents' well-being.
- Overall experiences were positive for some families, highlighting that their loved ones received dignified care within the constraints of pandemic-related restrictions.
Cons
- The sales pitch does not match the experience, and the staff walks out at 5:00 without a warm handoff to the next shift.
- Communication is poor, with emails often going unanswered or not fully addressing requests.
- Residents are left uninformed about laundry, showering, and cleaning schedules, raising concerns about whether cleaning is even taking place.
- The facility has issues with billing, refusing to rectify incorrect invoices and overcharging for personal services that are either unnecessary or inadequately provided.
- Maintenance requests take an excessively long time to be addressed, leading to broken items being unrepaired for weeks.
- Memory care residents are sometimes left in uncomfortable positions that could lead to injury, and there are instances where help calls go unanswered.
- There are complaints about insufficient staffing levels which impact the quality of care provided.
- The initial assessment of residents appears to lack thoroughness or honesty, resulting in inadequate support for their needs during their stay.
- Some staff members exhibit rudeness and a lack of knowledge regarding proper care procedures.
- The community has not effectively communicated important information during critical situations such as health declines or passing of residents.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at Brookdale Potomac in Potomac, MD?
Brookdale Potomac presents an upscale living option with monthly costs that are significantly higher than both Montgomery County and the broader state of Maryland. For a studio apartment, residents can expect to pay $7,595, which is notably above the county's average of $5,542 and the state's average of $4,656. The semi-private room escalates to $8,580, far exceeding the county rate of $4,337 and the state's $3,545. Even for a one-bedroom suite at Brookdale Potomac, priced at $9,270, the cost surpasses Montgomery County's average of $4,842 and Maryland's average of $3,904. This pricing reflects Brookdale Potomac's commitment to providing premium services and amenities tailored for those seeking an enriched lifestyle in a vibrant community setting.
What room types does Brookdale Potomac offer?
Brookdale Potomac offers 1-bedroom apartments and Studio apartments.
Where is Brookdale Potomac?
Brookdale Potomac is located at 11215 Seven Locks Road, Potomac, MD 20854 in Montgomery County, Maryland
Does Brookdale Potomac provide care for residents with dementia or Alzheimer's disease?
The features offered at Brookdale Potomac are integral to enhancing the quality of life for residents with dementia or Alzheimer's disease. With 24-hour supervision, residents receive constant support and safety, which is crucial given their unique vulnerabilities. Assistance with activities of daily living, including bathing, dressing, and transfers, ensures that they maintain dignity and independence while receiving the help they need. Coordination with health care providers guarantees that any medical concerns are addressed promptly, promoting overall health. Incontinence care and meal preparation cater to specific physical needs, while medication management helps prevent potential complications from mismanagement of prescriptions. The mental wellness program and specialized memory care programming engage cognitive functions in a supportive environment, addressing the nuances of mild cognitive impairment effectively. Moreover, physical therapy enhances mobility and promotes well-being, while transportation arrangements facilitate access to essential medical appointments without added stress. Together, these features create a comprehensive approach to care that respects individual needs and promotes a holistic sense of well-being for residents.
Does Brookdale Potomac allow residents to have pets?
Yes, Brookdale Potomac allows both dogs and cats.
What photos are available for Brookdale Potomac in Potomac, Maryland?
Brookdale Potomac on seniors.fyi includes 26 photos including images showing interior, dining, decor, windows, salon, lighting, bedroom, living room, and more.
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