Rumford Community Home

The Rumford Community Home, located in rural Maine, has recently come under scrutiny due to multiple complaints about the quality of care provided to its residents. Several reviewers have expressed concerns about the filthy conditions of the rooms, with uncleaned floors and food remnants left for days on end. One particularly disturbing incident involved a urinal being placed on a bed stand during meal service, which occurred more than once. It is clear that the cleanliness standards at this facility are severely lacking. In addition to the unsanitary conditions, there have been reports of disrespectful behavior from staff members towards residents. One reviewer mentioned having to instruct a rude nurse to speak to a resident in a more compassionate manner. This lack of empathy further highlights the overall lack of care and compassion exhibited by the staff at this facility. Multiple reviewers also noted issues with basic necessities not being met. Call buttons were found inaccessible and even when assistance was requested, no one came to help. Residents were left in soiled undergarments for extended periods of time and bathed infrequently. Drinks were served warm and without straws, making it difficult for residents to consume them. These failures in meeting essential needs demonstrate a complete disregard for the well-being of the residents. Another concerning aspect mentioned by several reviewers was the frequent falls experienced by residents, despite assurances from staff that they would be safe. In one case, a resident fell up to seven times within two weeks, resulting in a fractured hip and dislocation. The lack of safety measures implemented raises serious questions about the level of care provided at this facility. Confidentiality was another issue raised by reviewers who discovered that information regarding their loved ones' conditions had been leaked without their knowledge. For a facility that claims to prioritize confidentiality as a top priority, these breaches are highly concerning and indicate a lack of professionalism among staff members. While there were some positive comments about certain aspects such as respectful treatment from CNAs and daily activities for residents, these were overshadowed by the numerous complaints about the overall quality of care at Rumford Community Home. In conclusion, the reviews paint a bleak picture of the conditions and care provided at the Rumford Community Home. Filthy rooms, disrespectful staff, neglect of basic needs, frequent falls, and breaches of confidentiality are just some of the issues reported by multiple reviewers. It is imperative that this facility undergoes thorough inspections from Health and Human Services to address these concerns and ensure the safety and well-being of its residents.