Homestead of Wichita

The Homestead of Wichita has garnered a mix of feedback from families and residents regarding its assisted living and memory care services, particularly in the context of the challenges posed by the COVID-19 pandemic. Many families initially praised the facility for its caring atmosphere and reasonable pricing, highlighting their satisfaction with both the cleanliness and professionalism of the staff. Several reviewers noted that staff treated residents like family, showcasing kindness and respect in their interactions. Experiences during tours were generally positive as well; visitors often appreciated the community's layout, room sizes, and food offerings. However, as time progressed, some families reported a decline in the quality of care attributed to staffing shortages—a widespread issue affecting many sectors post-COVID. One reviewer expressed that while they had been satisfied with their mother's care during her first months at Homestead, concerns began to emerge when she required additional assistance. The family felt that despite the friendly demeanor of the staff, there simply weren't enough caregivers available to meet their loved ones' needs adequately. For instance, one resident experienced multiple falls due to insufficient support from staff members. Communication issues also surfaced in various reviews. Some families voiced dissatisfaction over a lack of updates regarding their loved ones’ statuses or care plans. This gap in communication was often attributed again to lingering staffing challenges within the facility. Families emphasized their desire for more consistent updates on daily activities and health changes concerning their relatives. In contrast, others reported positive experiences regarding communication; they appreciated being involved in their loved one's care decisions and felt reassured about medication management. Despite these mixed reviews surrounding staffing levels and communication practices, many aspects of Homestead remained favorable in families' eyes. The facility is described as clean with inviting common areas that contribute to a warm environment for both residents and visitors alike. Food quality was frequently mentioned—most reviews agree that it is satisfactory with a variety that meets residents’ tastes, adding value to their daily living experience. Some visitors noticed administrative issues such as unprepared tour guides or maintenance lapses like unclean dining areas or cluttered spaces that left them concerned about overall management effectiveness. However, they also acknowledged improvements brought on by new leadership at times within this transition period following COVID-19 restrictions. When comparing The Homestead to other facilities visited during tours, some families admitted it was challenging due to unfamiliarity with what questions needed asking or specific features desired for their loved ones’ care environment. Despite this uncertainty for some first-time visitors who felt unable to provide full critiques—there was still an underlying consensus: many deemed Homestead worth recommending based on personal experiences during initial stays or visits.