Heritage Court
Heritage Court in West Des Moines, IA is a well-established assisted living community offering a range of care services and amenities within a Continuing Care Retirement Community (CCRC) setting.
Pricing Information
Monthly Cost: $2,910 - $4,170
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Studio | $2,910 | Polk County: $3,533 Iowa: $3,613 |
| 1 Bedroom | $4,170 | Polk County: $2,528 Iowa: $2,862 |
Heritage Court offers competitive pricing for its residents, particularly when compared to both Polk County and the broader state of Iowa. The costs for a studio apartment at Heritage Court are $2,910 per month, which is notably lower than the average rates in Polk County at $3,533 and slightly below the state average of $3,613. However, for a one-bedroom unit, Heritage Court's price of $4,170 exceeds both the county rate of $2,528 and the state average of $2,862. This pricing structure suggests that while Heritage Court may provide more attractive options for studio living, it positions itself differently within the market for larger one-bedroom accommodations. Overall, prospective residents might find appealing value in studio offerings but should carefully consider their budgetary needs when evaluating one-bedroom units at this location.
Types of Care
About Heritage Court
Heritage Court in West Des Moines, IA is a well-established assisted living community offering a range of care services and amenities to cater to the unique needs of its residents. This Continuing Care Retirement Community (CCRC) provides a continuum of care, allowing residents to age in place comfortably. The independent living apartments are fully furnished and feature private bathrooms, air-conditioning, and cable or satellite TV. Residents can enjoy their meals in the restaurant-style dining room or have the option for special dietary restrictions and vegetarian meals. Housekeeping services ensure that the living spaces are always neat and tidy. Heritage Court offers an array of amenities to keep residents engaged and entertained. They can participate in various activities conveniently located on-site such as gaming, fitness programs, and planned day trips. The community has indoor common areas where residents can socialize and engage with one another. Additionally, there is a small library for those who enjoy reading. The community is committed to meeting residents' healthcare needs. With 24-hour call systems and supervision, assistance with activities of daily living is readily available. There is also a dedicated staff providing ambulatory care, assistance with bathing, dressing, transfers, medication management, mental wellness programs, and specialized diabetic care including diabetes diets. Residents at Heritage Court benefit from its convenient location as it has numerous nearby amenities. There are six cafes for socializing or enjoying a quick bite nearby, while two parks provide opportunities for outdoor relaxation or exercise. With 14 pharmacies and 44 physicians close by, accessing healthcare services is made easy. Additionally, there are several restaurants for dining out options nearby. Transportation arrangements are provided both within the community-operated transportation service and transportation for non-medical purposes such as doctor's appointments. Wheelchair accessible showers ensure that all residents can maintain their independence with ease. Heritage Court in West Des Moines offers a comfortable living environment with excellent care services tailored to meet individual needs. The community promotes holistic well-being, providing opportunities for social engagement, physical activity, and quality healthcare. Residents can truly make this community their home while enjoying the convenience of nearby amenities.
Review Summary
Heritage Court, also referenced as Fountain West Health Center in reviews, receives mixed feedback. Positive reviews praise the staff for providing wonderful, compassionate, and attentive care, noting specific instances of residents enjoying activities and good food. Many families express gratitude for the love shown to their loved ones. However, a significant number of negative reviews highlight critical issues including chronic understaffing, particularly on weekends and nights, leading to inadequate care and neglect. Complaints also mention poor food quality, unhygienic conditions with strong odors, old and uncomfortable mattresses, lack of compassion from some staff, patients contracting infections, and repetitive/limited activities. The overall sentiment is that while some staff members are caring, systemic issues like understaffing and facility conditions create significant problems for residents.
Pros
- The staff at Fountain West provided wonderful care, treating residents with great respect and compassion.
- Many families expressed gratitude for the love and attention their loved ones received during their stay.
- Residents enjoyed activities such as bowling parties and appreciated special treats like popcorn and favorite candies.
- The kitchen staff was noted for providing great food and meal programs that residents liked.
- Several reviewers highlighted the helpfulness of specific administrative staff members, making it easier to address concerns and needs.
- Despite some challenges, many found that the full-time staff exhibited caring attitudes towards the residents.
Cons
- The facility is constantly short-staffed, particularly on weekends and at night, leading to inadequate care for residents.
- The food served at Fountain West is of poor quality and not suitable for consumption.
- Residents are left unattended for extended periods, sometimes up to two hours, resulting in neglect.
- There are reports of unhygienic conditions, including strong odors of urine within the facility.
- The mattresses provided are old and uncomfortable, causing pain and health issues for residents.
- Staff members exhibit a lack of compassion and respect towards certain patients, especially those who assert their independence.
- Patients have contracted infections and other health problems shortly after admission due to poor care standards.
- The activities offered are repetitive and limited, failing to engage residents meaningfully.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at Heritage Court in West Des Moines, IA?
Heritage Court offers competitive pricing for its residents, particularly when compared to both Polk County and the broader state of Iowa. The costs for a studio apartment at Heritage Court are $2,910 per month, which is notably lower than the average rates in Polk County at $3,533 and slightly below the state average of $3,613. However, for a one-bedroom unit, Heritage Court's price of $4,170 exceeds both the county rate of $2,528 and the state average of $2,862. This pricing structure suggests that while Heritage Court may provide more attractive options for studio living, it positions itself differently within the market for larger one-bedroom accommodations. Overall, prospective residents might find appealing value in studio offerings but should carefully consider their budgetary needs when evaluating one-bedroom units at this location.
Where is Heritage Court?
Heritage Court is located at 1501 Office Park Road, West Des Moines, IA 50265 in Polk County, Iowa
What photos are available for Heritage Court in West Des Moines, Iowa?
Heritage Court on seniors.fyi includes 5 photos including images showing interior, dining, living room, fireplace, seating area, windows, landscaping, trees, and more.
Need Help Finding the Right Care?
Our senior care advisors can help you understand your options and find the perfect facility for your loved one. Get personalized recommendations based on your specific needs, budget, and location.
Get Free Consultation