Contour Care

The Hearth At Windermere

★ 4.9 (35 reviews)
9745 Olympia Dr, Fishers, IN 46037
(844) 490-3973

The Hearth At Windermere in Fishers, IN is an assisted living community that specializes in Memory Care for seniors.

Types of Care

Assisted Living Memory Care

About The Hearth At Windermere

The Hearth At Windermere in Fishers, IN is an assisted living community that specializes in Memory Care for seniors. Our community offers a warm and welcoming environment where residents with memory issues can receive the specialized care they need. Our amenities include devotional services off-site, providing spiritual support and guidance to our residents. Additionally, we have indoor common areas where residents can socialize and engage in various activities. We understand the importance of providing comprehensive care to our residents, which is why we offer diabetic care services. Our trained staff ensures that residents with diabetes receive the necessary support and assistance to manage their condition effectively. At The Hearth At Windermere, we believe in providing a well-rounded lifestyle for our residents. We offer devotional activities off-site, allowing residents to continue practicing their faith and attending religious gatherings. Situated in Fishers, IN, our community enjoys a convenient location with several amenities nearby. Residents can easily access cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This proximity provides an opportunity for residents to explore their surroundings and engage in various recreational activities. Overall, The Hearth at Windermere is dedicated to ensuring that each resident receives personalized care and lives a comfortable and fulfilling life while maintaining their independence as much as possible.

Review Summary

The Hearth at Windermere is highly praised as a beautiful community with excellent customer service, friendly, dedicated, and long-term staff who genuinely care for residents and their families. Residents are often seen smiling, and communication with staff is noted as great. The facility is clean, bright, and recently remodeled, offering a welcoming atmosphere. While the community size might be small for some, it provides necessary care. Occasional concerns include recent management changes, an ineffective past executive director, and potential multitasking overwhelm for the memory care director, but these do not overshadow the overwhelmingly positive feedback regarding staff dedication and quality care.

Pros

  • The residents are always smiling and the staff is very friendly.
  • The community is beautiful and well-maintained.
  • The staff members have been employed there for many years, showing their commitment to the residents.
  • Angie, the director of Memory care, works hard and is dedicated to caring for the memory care patients.
  • Communication between the facility and Keepsake staff has been great.
  • The building is clean, bright, and recently remodeled.
  • Staff members are amazing, kind, helpful, and answer all questions.
  • The Hearth offers wonderful care and has a great atmosphere with dedicated staff.
  • The company is caring and provides quality care to its residents.
  • Some statements have been condensed or paraphrased for brevity.

Cons

  • It seems like there have been recent changes in management, which may affect the growth and overall atmosphere of the facility.
  • The ED (Executive Director) position has been ineffective, and finding a new one who can navigate company politics and improve the community is crucial.
  • The company CSL (presumably the parent company) has declined in quality, which is concerning for the future of the facility.
  • It would be better if an ED with more experience and knowledge took on this job opportunity.
  • There may be some concerns about the level of care provided for memory care patients, as the director appears to be overwhelmed with multitasking.
  • Communication from the facility has been good, but it's unclear if this extends to communication with Keepsake staff specifically.
  • Overall, while most reviews are positive, there are occasional mentions that indicate potential issues or areas for improvement.

Amenities

Activities on-site
Devotional services off-site
Indoor common areas

Care Services

Ambulatory care
Diabetic care

Photos

A spacious kitchen and dining area with abundant natural light and modern furnishings.
A spacious kitchen and dining area with abundant natural light and modern furnishings.
A cozy waiting room with a green sofa, chairs, and decorative artwork.
A cozy waiting room with a green sofa, chairs, and decorative artwork.
A cozy living area with tables, chairs, and a fireplace on wood flooring.
A cozy living area with tables, chairs, and a fireplace on wood flooring.
A well-maintained community entrance with a sign reading 'Independence Village' surrounded by flowers and greenery.
A well-maintained community entrance with a sign reading 'Independence Village' surrounded by flowers and greenery.
A well-lit fitness room with various exercise equipment, including a treadmill, stationary bike, and weight machine.
A well-lit fitness room with various exercise equipment, including a treadmill, stationary bike, and weight machine.
A sunny courtyard with patio furniture, landscaping, and a multi-story building in the background.
A sunny courtyard with patio furniture, landscaping, and a multi-story building in the background.

Frequently Asked Questions

Where is The Hearth At Windermere?

The Hearth At Windermere is located at 9745 Olympia Dr, Fishers, IN 46037 in Hamilton County, Indiana

Does The Hearth At Windermere provide care for residents with dementia or Alzheimer's disease?

Yes, The Hearth At Windermere provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.

What photos are available for The Hearth At Windermere in Fishers, Indiana?

The Hearth At Windermere on seniors.fyi includes 8 photos including images showing interior, building, exercise equipment, landscaping, fireplace, artwork, decor, gym, and more.

View original source →

Need Help Finding the Right Care?

Our senior care advisors can help you understand your options and find the perfect facility for your loved one. Get personalized recommendations based on your specific needs, budget, and location.

Get Free Consultation