Cedarhurst of Naperville/Woodridge

Cedarhurst of Naperville has garnered a mix of reviews from residents and their family members, reflecting both the facility's strengths and areas needing improvement. Many families have shared their positive experiences regarding the level of care provided to their loved ones, particularly in memory care. Staff members are frequently described as attentive and caring, with several reviewers highlighting the outstanding commitment of permanent staff who work diligently to foster personal connections with residents. Activities designed to engage residents' cognitive functions, such as memory games and social events like happy hours and movie nights, have also received praise for keeping residents active and entertained. Despite these commendations, there are instances where families feel that the consistency of medication administration could improve. One review mentioned concerns about misplaced medications or delays during a resident's first week at Cedarhurst, though this seemed to resolve in subsequent weeks. Such lapses led to frustration for both the resident and family members who were eager for seamless care. Nevertheless, other aspects of communication and service appear to have improved significantly over time under new leadership, reinforcing the importance of responsive management in fostering trust between families and caregivers. The overall ambiance at Cedarhurst is often remarked upon favorably—many describe the facility as well-maintained, clean, and inviting. The decor creates a homelike atmosphere which seems vital in easing transitions for new residents. Reviews also emphasize that while some staff members may require additional training or support to achieve consistent quality in service delivery, many others excel in their roles by ensuring that residents feel comfortable and cared for throughout their stay. Moreover, many reviewers express gratitude for the proactive measures taken during challenging times such as the COVID-19 pandemic. Cedarhurst was noted for acting quickly by restricting visitors early on and implementing weekly testing protocols that helped safeguard the health of both residents and staff alike. Families appreciated not only these safety measures but also how communication was maintained through video calls with loved ones during lockdowns—a gesture that alleviated anxiety among relatives who could not visit physically. In addition to care quality inside Cedarhurst, feedback indicates that staff engagement goes beyond essential duties; employees plan a variety of stimulating activities aimed at enhancing quality of life resonate positively within the community. Events celebrating holidays or unique themes contribute significantly towards cultivating a vibrant resident experience while also encouraging socialization among those living within its walls. Feedback concerning meal services is somewhat varied—several reviews comment on food being average yet nicely presented. While tastes differ among individuals concerning what constitutes an enjoyable meal experience, it’s clear that efforts are made to cater to various dietary needs while ensuring friendly service from kitchen staff who aim to accommodate requests whenever possible. Overall, Cedarhurst has emerged as a favored choice among families considering assisted living options for their loved ones due largely in part to effective leadership changes experienced over time since opening its doors years ago. With recognition received both from current residents enjoying long-term stays as well as short-term respite placements being facilitated smoothly without flaws encountered during admissions—the consensus appears overwhelmingly favorable despite some critiques around medication management practices early on in residency experiences at this community-oriented establishment dedicated toward refining supportive living standards aligned with individual needs expressed along diverse familial backgrounds seeking caring environments where meaningful interactions can flourish daily between staff & residents alike!