Bickford of St. Charles
Bickford of St. Charles in Saint Charles, IL offers a range of care services and amenities designed to meet the individual needs of seniors.
Pricing Information
Monthly Cost: $3,042 - $5,100
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Semi-Private | $3,042 | Kane County: $4,418 Illinois: $5,146 |
| Studio | $4,258 | Kane County: $4,991 Illinois: $4,028 |
| 1 Bedroom | $4,258 | Kane County: $3,512 Illinois: $3,527 |
| 2 Bedrooms | $5,100 | Kane County: $3,926 Illinois: $4,208 |
Bickford of St. Charles offers competitive pricing for its assisted living accommodations when compared to the broader Kane County and Illinois averages. For a semi-private room, residents can expect to pay $3,042, which is significantly lower than the county average of $4,418 and the state average of $5,146. Studio apartments at Bickford are priced at $4,258, aligning closely with the state average while remaining below the county's typical cost of $4,991. Interestingly, both the one-bedroom units are also offered at a rate of $4,258 - more affordable than both Kane County's average of $3,512 and Illinois' statewide figure of $3,527. Lastly, two-bedroom suites are available at $5,100; while this is higher than Kane County's average ($3,926) and Illinois average ($4,208), it reflects an overall value when considering the quality of care and services provided by Bickford. Overall, Bickford of St. Charles stands out as an attractive option for those seeking assisted living solutions in this market.
Types of Care
About Bickford of St. Charles
Bickford of St. Charles in Saint Charles, IL offers a range of care services and amenities designed to meet the individual needs of seniors. As a memory care and skilled nursing facility, they provide specialized care for those with memory impairments as well as personalized medical attention.
The community boasts a variety of amenities to enhance residents' lives, including activities on-site, a fitness room, gaming room, and small library. There is also an outdoor space for residents to enjoy nature and socialize with friends. For those who require transportation assistance, both community-operated and non-medical transportation arrangements are available.
The dining experience at Bickford of St. Charles is exceptional, offering restaurant-style dining with a focus on special dietary restrictions such as low/no sodium meals and diabetic care. Meals are provided by the community and prepared by professional staff.
Residents can engage in a wide array of activities to stimulate their minds and bodies. Community-sponsored activities, day trips and outings, live musical performances, and religious services are just some of the options available to residents. There is also a mental wellness program to support overall well-being.
The location of Bickford of St. Charles offers convenient access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options.
Overall, Bickford of St. Charles provides comprehensive care services in a comfortable environment. Whether seniors require memory care or skilled nursing assistance, they can find personalized support at this assisted living community in Saint Charles, IL.
Review Summary
Bickford of St. Charles has garnered mixed reviews, with many praising the compassionate and attentive staff who genuinely care for residents, contributing to a home-like atmosphere with engaging activities. Positive touring experiences and strong communication with management are also highlighted. However, significant concerns have been raised regarding administrative issues, particularly challenging refund processes after a resident's passing and unexpected rate increases. Staff turnover is noted as a potential negative factor affecting care consistency and organization, while the food quality has been a disappointment for some. Issues with delayed responses to resident calls and potential understaffing were also mentioned. Despite these challenges, the facility is commended for its attentive daily caregiving and welcoming environment.
Pros
- The staff at Bickford of St. Charles genuinely cares for the residents, providing compassionate and attentive care.
- Many residents and families express satisfaction with the cleanliness and upkeep of the facility, noting its beautiful and home-like atmosphere.
- The variety of activities offered helps engage residents mentally and physically, contributing to their overall well-being.
- Several reviewers highlight positive experiences during tours, praising the welcoming nature of the staff and the quality of interactions.
- Families appreciate the close communication with management and staff, feeling reassured about their loved ones' care.
- The memory care section is recognized for effectively supporting residents' needs with kindness and patience from the staff.
- Reviews commend specific staff members for going above and beyond in providing support and understanding during challenging times.
Cons
- Bickford withdrew payment for December despite the resident's passing in November, causing frustration and requiring intervention to retrieve funds.
- It took over five months to receive a refund for charges incurred in November, leading to repeated calls and dissatisfaction with the business office's handling of finances.
- There is noticeable staff turnover at Bickford, which may contribute to a decline in the quality of care and general disorganization.
- The food provided at Bickford has been described as a huge letdown, impacting overall satisfaction with the facility.
- Some families expressed concerns about negligent staff regarding medical and physical support for residents, indicating potential understaffing issues.
- Multiple changes in head nursing staff have made it challenging for residents to receive consistent care from familiar caregivers.
- There were reports of long delays in response to resident calls, highlighting a breakdown in communication between shifts.
- Although activities are available, some residents do not participate, leading to questions about their engagement levels with offerings provided by the facility.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at Bickford of St. Charles in Saint Charles, IL?
Bickford of St. Charles offers competitive pricing for its assisted living accommodations when compared to the broader Kane County and Illinois averages. For a semi-private room, residents can expect to pay $3,042, which is significantly lower than the county average of $4,418 and the state average of $5,146. Studio apartments at Bickford are priced at $4,258, aligning closely with the state average while remaining below the county's typical cost of $4,991. Interestingly, both the one-bedroom units are also offered at a rate of $4,258 - more affordable than both Kane County's average of $3,512 and Illinois' statewide figure of $3,527. Lastly, two-bedroom suites are available at $5,100; while this is higher than Kane County's average ($3,926) and Illinois average ($4,208), it reflects an overall value when considering the quality of care and services provided by Bickford. Overall, Bickford of St. Charles stands out as an attractive option for those seeking assisted living solutions in this market.
Where is Bickford of St. Charles?
Bickford of St. Charles is located at 2875 Campton Hills Road, Saint Charles, IL 60175 in Kane County, Illinois
Does Bickford of St. Charles provide care for residents with dementia or Alzheimer's disease?
Bickford of St. Charles offers a comprehensive range of features designed to cater specifically to the needs of residents with dementia or Alzheimer's disease. The 24-hour supervision ensures that residents are always monitored by trained staff, providing immediate assistance and enhancing their sense of security. Support with activities of daily living--including bathing, dressing, and transfers--promotes dignity and independence while ensuring personal hygiene and comfort. Incontinence care is handled sensitively, reducing discomfort and fostering self-esteem among residents. Meal preparation and service are tailored to dietary needs, ensuring proper nutrition which is essential for cognitive health. Medication management through systematic oversight ensures timely administration, minimizing the risk of complications common in memory-impaired individuals. The mental wellness program targets cognitive engagement, while specialized memory care programming addresses the distinct challenges posed by mild cognitive impairment and advanced dementia stages, creating an environment conducive to both safety and personal growth.
Does Bickford of St. Charles allow residents to have pets?
Yes, Bickford of St. Charles allows both dogs and cats.
What photos are available for Bickford of St. Charles in Saint Charles, Illinois?
Bickford of St. Charles on seniors.fyi includes 27 photos including images showing interior, decor, dining, bathroom, living room, landscaping, kitchen, wall art, and more.
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