The Cottages of New Lenox

4.6 (68 reviews)
1023 S Cedar Rd, New Lenox, IL 60451
(844) 490-3973

The Cottages of New Lenox is an assisted living community in New Lenox, IL specializing in memory care, offering a warm and supportive environment with various amenities and services.

Pricing Information

Monthly Cost: $5,740 - $6,150

Room Type Monthly Cost Area Comparison
Semi-Private $5,740
Will County: $4,676
Illinois: $5,146
Studio $6,150
Will County: $4,185
Illinois: $4,028

The Cottages of New Lenox offers a range of pricing that reflects its premium services and amenities when compared to the broader market in Will County and across Illinois. For a semi-private room, residents can expect to pay $5,740 per month, which is notably higher than both the county average of $4,676 and the state average of $5,146. Similarly, the studio option is priced at $6,150, exceeding the county's average of $4,185 and significantly surpassing the state average of $4,028. These figures indicate that The Cottages provides an elevated living experience that may justify the higher costs through tailored care and an enriching environment for residents.

Types of Care

Assisted Living Memory Care

About The Cottages of New Lenox

The Cottages of New Lenox in New Lenox, IL is an assisted living community that specializes in memory care. Our community offers a variety of amenities and services to ensure our residents have a comfortable and enjoyable living experience. The Cottages provides activities on-site to keep our residents engaged and entertained, including art classes, cooking classes, fitness programs, and live musical performances. We also offer devotional services on-site for those who wish to practice their faith. Our community features air-conditioning throughout the facility for optimal comfort. Each cottage-style unit includes a private bath with tubs for relaxation and convenience. A beautician is available on-site for residents' grooming needs. We understand that financial matters can be overwhelming, so we offer financial aid and financing advice to assist families with the cost of care. Additionally, we provide VA benefits consultation for eligible veterans. For dining, our professional chef prepares meals with a focus on healthy options such as low/no sodium, diabetic-friendly, vegetarian, and no sugar options. Residents can enjoy restaurant-style dining or have meals delivered to their room through room service. The Cottages offers various amenities including indoor common areas for socializing, outdoor common areas for fresh air and relaxation in nature, and a garden for residents who enjoy gardening. Our community is also wheelchair accessible with handicap accessible showers to accommodate all residents' needs. We understand that assistance with daily tasks is important for our residents' well-being. Therefore, we provide services such as assistance with dressing, medication management, meal preparation and service, as well as high acuity care for those with more complex medical needs. Incontinence care is also available if needed. Nearby The Cottages of New Lenox are several conveniences including cafes, parks, pharmacies, physicians' offices, restaurants,and places of worship. Transportation options are available within close proximity to make it easy for residents to get around. At The Cottages of New Lenox, we strive to create a warm and supportive environment where our residents can thrive, enjoy life, and receive the care they need.

Review Summary

The Cottages of New Lenox receives mixed reviews. Positive feedback frequently highlights friendly, helpful, and compassionate staff, quality and tasty food, engaging activities, cleanliness, and excellent communication. Families appreciate the warm, home-like atmosphere and compassionate care during difficult times. However, significant criticism exists regarding a decline in quality following a management turnover, leading to poor meal quality, inadequate supervision, lack of privacy, unreliable laundry services, and serious health concerns like bedsores. Despite these issues, many find the facility suitable, valuing its smaller size and personalized attention, while cautioning potential residents/families to be vigilant about service quality.

Pros

  • The staff at The Cottages of New Lenox are described as very friendly, helpful, and compassionate, making residents feel like they are in a home atmosphere.
  • Many reviewers praised the quality of food served, noting that it was balanced and tasty, contributing to a positive dining experience.
  • Residents enjoy engaging activities that keep them occupied and give them a sense of purpose, such as folding napkins and blankets.
  • The facility is frequently mentioned as being clean and well-decorated, creating a warm and inviting environment for residents.
  • Families appreciate the excellent communication from the staff regarding their loved ones' care and any changes in protocols or situations.
  • Reviewers express gratitude for the compassionate care provided during difficult times, with staff going above and beyond expectations.
  • Overall experiences were described positively by many families, emphasizing satisfaction with care levels amidst challenges faced by the facility.

Cons

  • The overall experience declined significantly after a complete turnover of management and staff, leading to poor meal quality and inadequate supervision on the floor.
  • Residents often felt hungry due to inadequate food portions, and there were complaints about meals not being balanced or satisfactory.
  • There was a lack of privacy as residents could freely enter each other's bedrooms, contributing to discomfort.
  • Laundry services were unreliable, with some residents going without clean towels for extended periods and experiencing loss of personal clothing.
  • One family reported that their loved one developed serious bedsores while in care, which ultimately contributed to their passing, indicating insufficient attention to health needs.
  • Concerns were raised about a lack of organization with residents' clothes and linens, leading to confusion and mix-ups.
  • Despite early positive experiences, dissatisfaction grew over time regarding the changing quality of care and food services.

Amenities

Activities off-site
Activities on-site
Air-conditioning
Bath tubs
Beautician on-site
Beauty salon
Cable or satellite TV
Devotional services on-site
Dining room
Financial aid
Financing advice
Fully furnished
Garden
Ground floor units
Handicap accessible
Home sale assistance
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Respite or short term stays offered
Telephone
VA Benefits Consultation
Wheelchair accessible showers
Wi-Fi/high-speed internet

Care Services

24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Diabetic care
High acuity care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments

Photos

A cozy bedroom with a single bed featuring white and orange bedding, a bedside lamp, and decorative wall plant.
A cozy bedroom with a single bed featuring white and orange bedding, a bedside lamp, and decorative wall plant.
A garden sculpture depicting a child standing on a turtle surrounded by colorful plants and flowers.
A garden sculpture depicting a child standing on a turtle surrounded by colorful plants and flowers.
A salon interior featuring a mirror, sink, and decorative artwork.
A salon interior featuring a mirror, sink, and decorative artwork.
A cozy living room with armchairs and a coffee table.
A cozy living room with armchairs and a coffee table.
A brick building with white columns and a well-maintained lawn.
A brick building with white columns and a well-maintained lawn.
A beautiful garden featuring a gazebo and outdoor seating area surrounded by lush greenery.
A beautiful garden featuring a gazebo and outdoor seating area surrounded by lush greenery.

Frequently Asked Questions

How much does it cost to live at The Cottages of New Lenox in New Lenox, IL?

The Cottages of New Lenox offers a range of pricing that reflects its premium services and amenities when compared to the broader market in Will County and across Illinois. For a semi-private room, residents can expect to pay $5,740 per month, which is notably higher than both the county average of $4,676 and the state average of $5,146. Similarly, the studio option is priced at $6,150, exceeding the county's average of $4,185 and significantly surpassing the state average of $4,028. These figures indicate that The Cottages provides an elevated living experience that may justify the higher costs through tailored care and an enriching environment for residents.

What room types does The Cottages of New Lenox offer?

The Cottages of New Lenox offers Studio apartments.

Where is The Cottages of New Lenox?

The Cottages of New Lenox is located at 1023 S Cedar Rd, New Lenox, IL 60451 in Will County, Illinois

Does The Cottages of New Lenox provide care for residents with dementia or Alzheimer's disease?

The Cottages of New Lenox offers a comprehensive suite of features designed to support residents with dementia and Alzheimer's disease effectively. With 24-hour supervision, residents benefit from constant monitoring and immediate assistance, ensuring their safety and security at all times. Activities of daily living assistance, including help with bathing, dressing, and transfers, fosters independence while addressing the challenges associated with cognitive decline. Coordination with healthcare providers ensures that medical needs are met seamlessly, while incontinence care provides dignity and comfort. Meal preparation tailored to nutritional needs supports overall health, complemented by medication management that helps prevent medication-related complications. The mental wellness program caters specifically to emotional needs, enhancing quality of life through engagement in stimulating activities. Specialized memory care programming addresses varying stages of cognition--such as mild cognitive impairment--and provides structured environments conducive to memory retention. Finally, transportation arrangements for medical appointments facilitate necessary visits without added stress for residents or families.

Does The Cottages of New Lenox allow residents to have pets?

Yes, The Cottages of New Lenox allows both dogs and cats.

What photos are available for The Cottages of New Lenox in New Lenox, Illinois?

The Cottages of New Lenox on seniors.fyi includes 45 photos including images showing landscaping, building, interior, outdoors, decor, architecture, living room, trees, and more.

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