Willow Falls
Willow Falls in Crest Hill, IL is a vibrant assisted living community that offers a range of care services designed to meet the unique needs of its residents, including Independent Living and Memory Care.
Pricing Information
Monthly Cost: $3,000 - $3,095
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Studio | $3,000 | Will County: $4,185 Illinois: $4,028 |
| 1 Bedroom | $3,000 | Will County: $3,636 Illinois: $3,527 |
| 2 Bedrooms | $3,095 | Will County: $4,719 Illinois: $4,208 |
Willow Falls presents a competitive pricing structure for its accommodations when compared to both Will County and the broader state of Illinois. For studio apartments, residents can expect to pay $3,000 per month, significantly lower than the county average of $4,185 and the state average of $4,028. Similarly, one-bedroom units are also priced at $3,000, which is quite favorable compared to Will County's $3,636 and Illinois' $3,527 average rates. Even in the two-bedroom category, Willow Falls offers a more attractive option at $3,095 per month versus Will County's steep average of $4,719 and Illinois' average of $4,208. Overall, these figures indicate that Willow Falls provides an appealing cost-effective choice for those seeking quality living arrangements in this region.
Types of Care
About Willow Falls
Willow Falls in Crest Hill, IL is a vibrant assisted living community that offers a range of care services designed to meet the unique needs of its residents. With both Independent Living and Memory Care options available, seniors can find the level of support they require while enjoying an active and fulfilling lifestyle. Residents at Willow Falls have access to an array of amenities that enhance their daily lives. The community offers a variety of on-site activities, including gaming rooms, fitness rooms, and small libraries. It also features beautiful outdoor spaces such as gardens and a swimming pool/hot tub for those who enjoy spending time outdoors. The computer center and Wi-Fi/high-speed internet ensure that residents can stay connected with loved ones or pursue personal interests online. The well-appointed dining room provides restaurant-style dining experiences where professional chefs prepare delicious meals. Special dietary restrictions can be accommodated to ensure every resident receives nutritious and satisfying meals. For added convenience, room service is also available. Willow Falls prioritizes the overall well-being of its residents by providing various care services. 24-hour supervision and call systems offer peace of mind for residents and their families. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. Medication management ensures that the correct dosages are taken at the appropriate times. In addition to physical care, Willow Falls also emphasizes mental wellness through specialized memory care programming and mild cognitive impairment support. Residents have access to devotional services both on-site and off-site to nurture their spiritual needs. The community also places importance on social engagement and offers numerous activities for residents' enjoyment. These include educational speakers/life-long learning sessions, fitness programs such as stretching classes and yoga/chair yoga, happy hour gatherings, live musical performances, trivia games, Wii bowling tournaments, cooking classes, gardening club participation, planned day trips, and resident-run activities. While Willow Falls provides a comfortable and engaging environment within its premises, it also benefits from its convenient location. With 2 cafes, 10 pharmacies, 27 physicians, and 27 restaurants nearby, residents have easy access to various services and amenities outside of the community. Additionally, there are places of worship, theaters, and a hospital in close proximity. At Willow Falls in Crest Hill, IL, seniors can find a welcoming community that offers not only the care they need but also a wealth of opportunities for socialization and personal growth.
Review Summary
Willow Falls Assisted Living facility has received a mix of feedback from residents and their families. While the staff is highly praised for their professionalism, friendliness, and attentive care, concerns exist regarding management communication, staffing levels, maintenance delays, and the quality/dining setup of the food. Positive aspects include the wide variety of activities, cleanliness, affordability compared to area averages, and the feeling that residents are valued. However, issues like lack of communication from management, perceived understaffing, unfulfilled maintenance requests, mandatory in-room dining, bland food, and concerns about COVID-19 protocols have been raised. Despite these challenges, some families report positive transitions and overall satisfaction with the care provided, noting the genuine compassion from the staff. The facility is undergoing remodeling, which is seen as a potential improvement area, but communication about changes has been lacking. Overall, Willow Falls offers compassionate care through its staff and engaging activities but needs improvement in management communication, dining arrangements, and addressing operational concerns.
Pros
- Residents and families express high satisfaction with the staff at Willow Falls, noting their professionalism, friendliness, and attentive care.
- Many reviewers appreciate the wide variety of activities offered to residents, enhancing their social engagement and well-being.
- The facility is described as clean and welcoming, creating a peaceful environment that feels like home.
- Several families commend the detailed tours and informative responses provided by the staff during the initial inquiry process.
- Positive feedback highlights the affordability of Willow Falls while maintaining high-quality service for residents.
- Reviewers note that residents feel valued and cared for, contributing to their overall happiness in the community.
- Families appreciate the accommodating nature of the staff during transitions into assisted living, making the process smoother for both residents and loved ones.
Cons
- The management team at Willow Falls does not communicate effectively, often failing to return phone calls or emails, and does not inform families about important updates, such as health issues.
- The facility is short-staffed and cutting corners, leading to concerns about the quality of care and the food served to residents.
- There are delays in addressing maintenance requests, with work orders remaining unfulfilled for weeks.
- Residents are required to eat alone in their rooms instead of having a communal dining area, which detracts from the social aspect of dining.
- Some families have reported bland and unsatisfactory food quality despite having good cooks among the residents.
- There were concerns raised about the lack of proper COVID-19 protocols, including not testing exposed residents when they should have been.
- A reviewer expressed disappointment in how damages caused by other residents were handled, indicating a lack of clear communication on this issue.
- The facility was described as disorganized during tours, leading potential customers to continue searching for better options.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at Willow Falls in Crest Hill, IL?
Willow Falls presents a competitive pricing structure for its accommodations when compared to both Will County and the broader state of Illinois. For studio apartments, residents can expect to pay $3,000 per month, significantly lower than the county average of $4,185 and the state average of $4,028. Similarly, one-bedroom units are also priced at $3,000, which is quite favorable compared to Will County's $3,636 and Illinois' $3,527 average rates. Even in the two-bedroom category, Willow Falls offers a more attractive option at $3,095 per month versus Will County's steep average of $4,719 and Illinois' average of $4,208. Overall, these figures indicate that Willow Falls provides an appealing cost-effective choice for those seeking quality living arrangements in this region.
Where is Willow Falls?
Willow Falls is located at 1681 Willow Cir Dr, Crest Hill, IL 60403 in Will County, Illinois
Does Willow Falls provide care for residents with dementia or Alzheimer's disease?
Willow Falls offers a comprehensive range of features designed to support residents with dementia or Alzheimer's disease, significantly enhancing their quality of life. The 24-hour supervision ensures constant monitoring, providing security and immediate assistance when needed. Assistance with activities of daily living, such as bathing, dressing, and transfers, fosters independence while ensuring safety. Coordination with health care providers ensures that medical needs are met promptly and effectively. The dementia waiver allows for tailored care approaches that respect individual needs and preferences. Incontinence care enhances comfort and dignity, while meal preparation and service cater to specialized dietary requirements necessary for optimal health. Medication management is crucial in preventing complications from missed doses or misunderstandings about prescriptions. Additionally, the mental wellness program supports cognitive engagement through stimulating activities designed specifically for those with mild cognitive impairment, promoting mental agility and reducing anxiety. Specialized memory care programming creates a structured environment that minimizes confusion and helps residents navigate daily life more successfully. Lastly, transportation arrangements facilitate access to medical appointments, ensuring continuity of care without unnecessary stress for both residents and families.
What photos are available for Willow Falls in Crest Hill, Illinois?
Willow Falls on seniors.fyi includes 41 photos including images showing floor plan, interior, dining, bedroom, decor, living room, kitchen, lighting, and more.
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