Heartis Suwanee
Heartis Suwanee is an assisted living community located in Suwanee, GA, offering Independent Living, Assisted Living, and Memory Care services, with various housing options including studio, 1-bedroom, and 2-bedroom apartments.
Pricing Information
Monthly Cost: $3,075 - $4,845
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Studio | $3,075 | Gwinnett County: $3,580 Georgia: $3,520 |
| 1 Bedroom | $3,499 | Gwinnett County: $3,647 Georgia: $3,412 |
| 2 Bedrooms | $4,455 | Gwinnett County: $4,484 Georgia: $3,921 |
| Semi-Private | $4,845 | Gwinnett County: $2,530 Georgia: $2,529 |
Heartis Suwanee offers competitive pricing for its residential options, with costs that vary based on room type but generally align well with local and state averages. For instance, a studio at Heartis Suwanee is priced at $3,075, notably lower than the Gwinnett County average of $3,580 and slightly below the Georgia average of $3,520. The one-bedroom apartments are offered at $3,499, which is comparable to county rates but exceeds the state baseline of $3,412. The two-bedroom option stands at $4,455 - slightly below the Gwinnett County average of $4,484 but significantly higher than the state average of $3,921. Notably, the semi-private accommodations cost $4,845 at Heartis Suwanee, which reflects a substantial premium over both the county ($2,530) and state averages ($2,529). Overall, while some costs are above local and statewide figures, particularly in larger room types and semi-private settings, Heartis Suwanee maintains a strong value proposition in various categories.
Types of Care
About Heartis Suwanee
Heartis Suwanee is an assisted living community located in Suwanee, GA. We offer a variety of housing options including 2-bedroom apartments and studio apartments to cater to different needs and preferences. Our community provides both Independent Living and Memory Care services to ensure that each resident receives the personalized care they require.
At Heartis Suwanee, we prioritize the well-being and enjoyment of our residents by offering a wide range of amenities. Our residents can participate in various activities on-site, such as art classes, cooking classes, fitness programs, educational speakers, and planned day trips. We also have a gaming room, small library, TV room, and swimming pool for recreation.
Our community believes in providing a comfortable living environment for our residents. All apartments are beautifully furnished with full kitchens and private bathrooms. The indoor common areas are air-conditioned for maximum comfort. Additionally, we have outdoor spaces including a garden and outdoor patio where residents can relax and enjoy nature.
Residents' health and safety are paramount at Heartis Suwanee. We have 24-hour supervision and a call system in place to ensure assistance is readily available when needed. Our caring staff assists with daily activities of living such as bathing, dressing, transfers, medication management, meal preparation, and more.
Dining at Heartis Suwanee is designed to meet every resident's dietary requirements and preferences. We provide gluten-free, kosher, low/no sodium, organic, vegan/vegetarian options as well as special dietary restrictions like diabetic or no sugar diets. Meals are prepared by professional chefs and served restaurant-style in our dining room or through room service.
We understand the importance of faith in our residents' lives; therefore we offer devotional services both on-site and off-site for different religious denominations including Catholicism, Judaism, Protestantism, Mormon/LDS services among others. Visiting chaplains or priests provide spiritual support.
Heartis Suwanee is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship for the residents' ease of access. We also offer transportation services including non-medical transportation as well as transportation to doctors' appointments.
With our comprehensive care services and abundance of amenities, Heartis Suwanee strives to provide a nurturing and engaging environment that promotes independence, well-being, and happiness for our residents.
Review Summary
Heartis Suwanee receives mixed reviews. Many praise its beautiful, modern design, cleanliness, and luxurious amenities like spacious apartments, a swimming pool, and high-quality dining. The staff is often described as friendly and caring, contributing to a strong community atmosphere where residents feel at home and engaged in various activities. However, significant concerns are raised regarding the quality of care in memory care, citing issues like unexplained injuries, mismanagement of medication, and poor communication. Some reviews also mention declining food quality, maintenance issues like dirty carpets, internal communication problems among staff, and the facility being expensive with potential annual rent increases. Despite these criticisms, many residents in independent living express high satisfaction with the environment and lifestyle provided.
Pros
- Residents at Heartis Suwanee appreciate the cleanliness and beautiful design of the facility, which feels modern and welcoming.
- The staff members are frequently described as friendly, helpful, and caring, making residents feel valued and supported.
- Many residents enjoy a variety of activities and dining options, with meals being likened to fine dining experiences.
- The community atmosphere fosters a sense of belonging, with many residents expressing that they feel at home.
- Heartis Suwanee offers appealing amenities such as a swimming pool, salon services, and activity spaces that contribute to a fulfilling lifestyle for residents.
- The management is responsive to concerns, demonstrating a commitment to ensuring resident satisfaction and addressing any issues promptly.
- The location is noted for its proximity to restaurants and shopping malls, enhancing convenience for residents and their families.
- Newcomers often feel welcomed and appreciated during their tours, highlighting the positive first impressions made by the staff.
Cons
- The care in memory care at Heartis Suwanee was below average, leading to unexplained bruises and skin tears on residents.
- Medication management was mismanaged, and there was a lack of follow-up on concerns from staff or directors.
- There are possible unexpected rent increases each year, which could be concerning for families.
- Food quality has declined, with reports of burnt meals and smaller portions, along with long wait times for service.
- Carpets and windows were noted as dirty, indicating poor maintenance standards.
- Internal communication between employees was lacking due to staff changes, causing operational issues.
- While the facility looks nice and clean, it is considered expensive compared to alternatives available in the area.
- Some residents felt that management in memory care was poor overall, affecting the quality of care provided.
- A perception existed that not enough activities were offered for building friendships among residents.
- There were reports of gossip among staff members regarding residents' names, creating an unprofessional environment.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at Heartis Suwanee in Suwanee, GA?
Heartis Suwanee offers competitive pricing for its residential options, with costs that vary based on room type but generally align well with local and state averages. For instance, a studio at Heartis Suwanee is priced at $3,075, notably lower than the Gwinnett County average of $3,580 and slightly below the Georgia average of $3,520. The one-bedroom apartments are offered at $3,499, which is comparable to county rates but exceeds the state baseline of $3,412. The two-bedroom option stands at $4,455 - slightly below the Gwinnett County average of $4,484 but significantly higher than the state average of $3,921. Notably, the semi-private accommodations cost $4,845 at Heartis Suwanee, which reflects a substantial premium over both the county ($2,530) and state averages ($2,529). Overall, while some costs are above local and statewide figures, particularly in larger room types and semi-private settings, Heartis Suwanee maintains a strong value proposition in various categories.
What room types does Heartis Suwanee offer?
Heartis Suwanee offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Where is Heartis Suwanee?
Heartis Suwanee is located at 4055 Suwanee Dam Road, Suwanee, GA 30024 in Gwinnett County, Georgia
Does Heartis Suwanee provide care for residents with dementia or Alzheimer's disease?
The comprehensive features offered by Heartis Suwanee are designed to create a supportive environment conducive to the well-being of residents experiencing memory challenges. The 24-hour supervision ensures constant oversight, enabling staff to promptly respond to any needs or emergencies that may arise. Assistance with activities of daily living, including bathing, dressing, and transfers, helps individuals maintain dignity while receiving tailored support that promotes independence. Coordination with healthcare providers ensures continuity of care, while the dementia waiver enables customized approaches based on individual capabilities. Incontinence care and meal preparation address fundamental needs, enhancing comfort and nutritional health. Medication management safeguards against potential errors in prescriptions, while a mental wellness program and specialized memory care programming engage residents cognitively, fostering connection and stimulating their minds. Furthermore, transportation arrangements for medical appointments ensure residents maintain access to essential health services without added stress. Together, these features create a holistic approach that nurtures both physical and emotional well-being in those with dementia or Alzheimer's disease.
Does Heartis Suwanee allow residents to have pets?
Yes, Heartis Suwanee allows both dogs and cats.
What photos are available for Heartis Suwanee in Suwanee, Georgia?
Heartis Suwanee on seniors.fyi includes 11 photos including images showing interior, spacious, exercise equipment, seating area, chandelier, dining, conference room, meeting space, and more.
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