Addington Place of Roswell

Addington Place has been a topic of diverse experiences among its residents and their families, reflecting a spectrum of opinions about the quality of care, atmosphere, and overall satisfaction within the community. On one hand, many individuals have expressed positive sentiments regarding the facility's cleanliness and friendly staff. Visitors often note that upon entering Addington Place, they are greeted by a warm ambiance filled with happy residents engaging in activities like singing along with entertainers. Reviews commend the staff for being helpful and pleasant, contributing to a welcoming environment that sets the tone for both residents and prospective families considering this community as a suitable home. Several reviewers emphasize the impressive room sizes and layouts at Addington Place. Many appreciate the spaciousness that apartments offer, likening them to small homes rather than mere studios. This perception of comfort is complemented by features such as kitchenettes and patios, enhancing the living experience. Families often find solace knowing that their loved ones live in environments that feel more homely and relaxed. The positive remarks continue with commendations for the food offerings; many residents claim they enjoy meals provided at Addington Place. Despite these positive observations, dissatisfaction surfaces from numerous accounts highlighting significant concerns related to care quality under new management starting in 2022. Several reviews lament insufficient staffing levels, unresponsiveness to emergency call buttons, delayed medication delivery, and inadequate care levels provided to residents. Reports of unsanitary conditions including roach infestations and mildewed rooms create a stark contrast to earlier impressions of cleanliness reported by some visitors. Instances where dirty dishes were presented alongside meals further exacerbate frustrations surrounding food quality—several reviewers noted inconsistent meal offerings dominated by greens or poor nutritional value. Equally concerning is feedback regarding communication breakdowns between management and families seeking assistance or advocating for better standards of care within the facility. Some reviews describe instances where calls went unanswered when issues arose or complaints were made about unmet resident needs. This highlights an apparent disconnect in responsive action—a crucial component when dealing with vulnerable populations needing attentive care. Furthermore, while some families report positive interactions with Certified Nursing Assistants (CNA) who demonstrate competency and genuine concern for their charges’ well-being, others express disappointment with seemingly rude behavior from staff members when addressing urgent needs or inquiries about their loved ones' health status. The presence—or lack thereof—of dedicated nursing staff for memory care has also been flagged by multiple reviewers as problematic; reports reveal no memory care personnel available after certain shifts which left many worried about their relatives' safety during critical times. In conclusion, Addington Place encapsulates both promise through its appealing environment but also raises red flags due to evolving management practices resulting in declining satisfaction scores amongst its residents’ families over time. While a segment continues celebrating aspects such as friendliness among staff members paired with engaging activities available throughout each week—the growing number expressing volatile frustrations cannot be ignored either. Prospective families should weigh these contrasting perspectives carefully while determining if Addington Place can meet their loved ones’ specific needs adequately amidst an ever-changing landscape of service provision there today.