The Windsor at Ortega

5.0 (65 reviews)
5939 Roosevelt Blvd, Jacksonville, FL 32244
(844) 490-3973

The Windsor at Ortega is an assisted living community located in Jacksonville, FL, specializing in excellent memory care services and offering premium amenities and a supportive environment.

Pricing Information

Monthly Cost: $5,050 - $7,280

Room Type Monthly Cost Area Comparison
1 Bedroom $5,050
Duval County: $3,639
Florida: $3,864
Studio $6,590
Duval County: $3,660
Florida: $3,823
2 Bedrooms $7,280
Duval County: $4,531
Florida: $4,711

The Windsor at Ortega offers a range of living options with monthly costs that reflect its premium amenities and services. For a one-bedroom unit, residents can expect to pay $5,050, which is significantly higher than the average cost in Duval County at $3,639 and Florida's statewide average of $3,864. The studio option is priced at $6,590, also surpassing local and state figures of $3,660 and $3,823 respectively. Lastly, the two-bedroom units are available for $7,280, again above Duval County's average of $4,531 and Florida's average of $4,711. While The Windsor at Ortega's prices may appear elevated compared to regional norms, they reflect a commitment to an enriched lifestyle within a supportive community setting.

Types of Care

Assisted Living Memory Care

About The Windsor at Ortega

The Windsor at Ortega is an assisted living community located in Jacksonville, FL. We specialize in providing excellent memory care services for individuals with Alzheimer's disease and other forms of memory impairment. Our community offers a range of amenities to enhance the lives of our residents, including various on-site activities, air-conditioning for comfort, a beautician on-site for personal grooming needs, and cable or satellite TV for entertainment.

We also offer devotional services both on-site and off-site to meet the spiritual needs of our residents. Our ground floor units are easily accessible for individuals with mobility challenges, and we have wheelchair accessible showers to ensure safety and convenience. Indoor common areas provide spaces for socialization and relaxation, while outdoor common areas allow residents to enjoy the beautiful surroundings.

For short-term stays or respite care needs, we are pleased to offer these options as well. Wi-Fi/high-speed internet is available throughout the community to keep residents connected with their loved ones.

Our dedicated staff provides specialized care services such as diabetic care, incontinence care, and medication management. We strive to meet individual dietary preferences by offering guest meals, international cuisine options, low/no sodium meals, no sugar options, and restaurant-style dining experiences prepared by our professional chef. Room service is available for added convenience.

At The Windsor at Ortega, we believe in enriching the lives of our residents through various activities. We offer Catholic services, cooking classes, day trips and outings to explore the local area, educational speakers/life-long learning opportunities, Jewish services, karaoke sessions for fun and entertainment, live well programs focused on promoting overall wellness, Protestant services, and visiting chaplains or priests who provide spiritual support.

In addition to providing exceptional care within our community walls; there are numerous amenities nearby that provide convenience and access to necessary resources. These include cafes for socializing over coffee or a meal out with family or friends; parks where residents can enjoy outdoor activities and nature; pharmacies for easy access to medication and health supplies; physicians' offices for medical care; restaurants offering various dining options; places of worship for spiritual support and connection; theaters for entertainment and cultural experiences; and hospitals for any necessary medical care.

At The Windsor at Ortega, we strive to create an enriching and supportive environment where our residents receive the highest quality of care while enjoying a fulfilling and vibrant lifestyle.

Review Summary

The Windsor at Ortega is highly praised by residents and families for its exceptional care, cleanliness, and welcoming atmosphere. Staff are consistently described as kind, attentive, and supportive, easing the transition process for families. The facility's cleanliness, beautiful grounds, and well-kept common spaces contribute to a sense of home. Quality of care is a primary highlight, with staff responsiveness and effective communication noted. Residents enjoy social interactions and organized activities, although some desire new options. While minor concerns like occasional staff rudeness and dietary preferences have been mentioned, management is reportedly eager to address issues, maintaining an overwhelmingly positive reputation based on compassion, respect, and professionalism.

Pros

  • The staff at Windsor at Ortega consistently demonstrates kindness and attentiveness towards residents.
  • Families feel supported and well-informed throughout the transition process, easing their worries and fears.
  • The facility is praised for its cleanliness, beautiful grounds, and inviting common spaces.
  • Residents express satisfaction with the quality of care provided, highlighting the responsiveness and understanding of the staff.
  • Many visitors recommend Windsor at Ortega based on their positive experiences during tours and interactions with the team.
  • The community fosters a friendly atmosphere where residents can enjoy activities and socializing with others.
  • Families appreciate the delicious meals prepared for residents, ensuring they meet dietary needs while being enjoyable to eat.
  • The leadership team is recognized for genuinely caring about the well-being of both residents and their families.

Cons

  • Some staff members can be very mean, rude, or disrespectful and should be removed.
  • There are concerns with the dietary options provided.
  • While the communication is okay, the family would like to be informed more thoroughly about what is going on with their loved ones.
  • The resident expressed a desire for new activities beyond those currently offered.
  • Although overall satisfactory, there were mentions of certain staff behaviors that could improve for better resident experience.

Amenities

Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Spa
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Diabetic care
Hospice waiver
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments

Photos

A cozy library interior with wooden bookshelves and a comfortable reading area.
A cozy library interior with wooden bookshelves and a comfortable reading area.
A sunny courtyard featuring a central fountain surrounded by palm trees and lush greenery.
A sunny courtyard featuring a central fountain surrounded by palm trees and lush greenery.
A luxurious hotel lobby featuring an elegant chandelier and comfortable seating areas.
A luxurious hotel lobby featuring an elegant chandelier and comfortable seating areas.
A cozy living room with a large TV, wooden entertainment center, and elegant decor.
A cozy living room with a large TV, wooden entertainment center, and elegant decor.
A tropical building surrounded by palm trees under a clear blue sky.
A tropical building surrounded by palm trees under a clear blue sky.
A large building with a covered entrance, surrounded by palm trees and landscaped greenery.
A large building with a covered entrance, surrounded by palm trees and landscaped greenery.

Frequently Asked Questions

How much does it cost to live at The Windsor at Ortega in Jacksonville, FL?

The Windsor at Ortega offers a range of living options with monthly costs that reflect its premium amenities and services. For a one-bedroom unit, residents can expect to pay $5,050, which is significantly higher than the average cost in Duval County at $3,639 and Florida's statewide average of $3,864. The studio option is priced at $6,590, also surpassing local and state figures of $3,660 and $3,823 respectively. Lastly, the two-bedroom units are available for $7,280, again above Duval County's average of $4,531 and Florida's average of $4,711. While The Windsor at Ortega's prices may appear elevated compared to regional norms, they reflect a commitment to an enriched lifestyle within a supportive community setting.

Where is The Windsor at Ortega?

The Windsor at Ortega is located at 5939 Roosevelt Blvd, Jacksonville, FL 32244 in Duval County, Florida

Does The Windsor at Ortega provide care for residents with dementia or Alzheimer's disease?

The Windsor at Ortega offers a comprehensive suite of features tailored to support residents with dementia or Alzheimer's disease, ensuring their safety and enhancing their quality of life. With 24-hour supervision, residents receive constant monitoring that promotes security and peace of mind for both them and their families. Assistance with activities of daily living, such as bathing, dressing, and transfers, helps residents maintain their dignity while empowering them to engage in personal care tasks to the extent possible. Coordination with health care providers ensures that all medical needs are met seamlessly, while specialized memory care programming and mental wellness initiatives address cognitive challenges through engaging activities designed specifically for those with memory impairments. Incontinence care and meal preparation services further enhance comfort and nutrition for residents. Additionally, medication management supports adherence to prescribed treatments, whereas transportation arrangements for medical visits facilitate access to necessary healthcare appointments without added stress. Together, these features create a nurturing environment conducive to the well-being of individuals experiencing various stages of cognitive decline.

Does The Windsor at Ortega allow residents to have pets?

Yes, The Windsor at Ortega allows both dogs and cats.

What photos are available for The Windsor at Ortega in Jacksonville, Florida?

The Windsor at Ortega on seniors.fyi includes 30 photos including images showing interior, dining, decor, living room, palm trees, architecture, bathroom, kitchen, and more.

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