Lakewood Reserve, A Juniper Senior Living Community

Lakewood Reserve, a senior living community, has received a wide range of feedback from families and residents alike. Overall, many individuals have expressed satisfaction with the facility and its services, noting the caring staff and engaging environment. While some found it to be a positive experience for their loved ones, others pointed out areas needing improvement regarding communication and staffing levels. Many reviewers praised the friendliness and knowledge of the staff at Lakewood Reserve. Families noted that during tours, staff members were eager to answer questions and provide detailed information about the community's offerings. Residents are seen enjoying various activities such as playing cards or socializing in communal spaces like the cafeteria. The facility features amenities including a gym, salon, private dining room, and courtyard, which contribute to its inviting atmosphere. This sense of community has been particularly appreciated by families seeking an active and vibrant environment for their loved ones. Several reviews highlighted that communication remains an area where Lakewood Reserve could improve. Once residents move in, some families have expressed feeling disconnected due to unclear lines of communication concerning updates on their loved one's well-being or changes within the community. There were mentions of slow response times when family members sought assistance or clarification from administration. Despite these hiccups, many still felt reassured by the care team's responsiveness when addressing immediate needs like medication delivery. The dining services garnered mixed reviews; while some residents enjoyed the meals provided—praising variety and quality—there were others who had specific preferences that weren't always met. Comments about institutional food preferences surfaced frequently among those whose expectations didn't align with what was offered at Lakewood Reserve. Nonetheless, many guests felt comfortable with meal delivery processes during COVID-19 restrictions, even if they missed communal dining experiences. On the topic of safety protocols during pandemic restrictions, one reviewer commented on noticing lax measures for visitors during their tour—citing concerns over temperature checks and visitor protocols as unhealthy practices at that time—but recognized that management has since made efforts to navigate COVID-19 challenges effectively. The executive director's personal connection with residents was also appreciated by families who highlighted how this level of familiarity fosters trust and comfort for both residents and their loved ones. A standout point in multiple reviews is how consistently engaging activities help bridge connections within this tight-knit community. Family members noted how their loved ones participated actively in organized events that encouraged interaction among peers—many emphasizing that these efforts alleviated feelings of loneliness commonly associated with senior living facilities. Bus excursions were particularly mentioned as favorite activities amongst residents. In summation, Lakewood Reserve is regarded as a warm community dedicated to enhancing seniors' lives through engaged living programs backed by caring staff members who put resident welfare first even throughout challenging times like pandemics or staffing shortages. However, improvements in communication between administration and family members would significantly enhance overall satisfaction levels regarding resident care—a theme many reviewers believe should not go unaddressed as these elderly individuals seek reliable support systems near them.