Merrill Gardens at West Covina

4.8 (54 reviews)
1400 W West Covina Pkwy, West Covina, CA 91790
(844) 490-3973

Merrill Gardens at West Covina in West Covina, CA is an exceptional assisted living community offering independent living and memory care services with numerous amenities and care services.

Pricing Information

Monthly Cost: $3,200 - $4,395

Room Type Monthly Cost Area Comparison
Semi-Private $3,200
Los Angeles County: $3,349
California: $3,333
Studio $3,595
Los Angeles County: $4,172
California: $4,145
1 Bedroom $3,995
Los Angeles County: $4,603
California: $4,340
2 Bedrooms $4,395
Los Angeles County: $6,164
California: $5,270

Merrill Gardens at West Covina offers competitive pricing for its various living options compared to the surrounding market in Los Angeles County and the broader state of California. For instance, residents seeking a semi-private room can expect to pay $3,200 per month, which is notably lower than the county average of $3,349 and slightly below the state average of $3,333. Studio apartments are priced at $3,595, aligning well with the county's higher rate of $4,172 but still presenting a more affordable choice compared to California's average of $4,145. For one-bedroom accommodations, Merrill Gardens charges $3,995 - again undercutting both the county ($4,603) and statewide averages ($4,340). Even in two-bedroom units at $4,395 per month, Merrill Gardens maintains a significant advantage over Los Angeles County's average of $6,164 and California's average of $5,270. These cost efficiencies reflect Merrill Gardens' commitment to providing quality senior living without compromising on affordability amidst rising housing costs in the region.

Types of Care

Assisted Living Independent Living Memory Care

About Merrill Gardens at West Covina

Merrill Gardens at West Covina in West Covina, CA is an exceptional assisted living community offering independent living and memory care services. Situated in the heart of West Covina, residents will enjoy a vibrant and engaging lifestyle with numerous amenities and care services.

For those seeking independent living, Merrill Gardens offers beautifully appointed apartments with a full kitchen for residents to prepare their own meals. The community provides air-conditioning for comfort, as well as cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity. Residents can engage in various activities within the indoor common areas or relax in the outdoor common areas. Wheelchair accessible showers ensure ease of use for all residents.

Memory care residents receive specialized support and care, including diabetic care and medication management. Dedicated staff members ensure that each resident's specific needs are met, providing peace of mind for both residents and their families.

Dining at Merrill Gardens is a delightful experience with meals provided by a professional chef in a restaurant-style setting. Room service is available for added convenience, ensuring that residents can enjoy delicious meals in the comfort of their own apartments. Guest meals can also be arranged for special occasions.

Engaging activities are plentiful at Merrill Gardens. Cooking classes allow residents to showcase their culinary skills while day trips and outings provide opportunities to explore the surrounding area. Devotional activities offsite cater to spiritual needs, while educational speakers/life-long learning sessions stimulate intellectual growth. Happy hour, karaoke, live dance or theater performances, live musical performances, stretch classes, wine tasting sessions, and Live well programs offer entertainment and promote social interaction among residents.

Merrill Gardens at West Covina boasts a convenient location with easy access to numerous nearby amenities. There are 5 cafes, 1 park, 10 pharmacies, 3 restaurants, and 5 hospitals within close proximity to the community.

With its exceptional amenities, personalized care services, engaging activities, and convenient location near various amenities, Merrill Gardens at West Covina is the perfect choice for seniors looking for a vibrant and supportive assisted living community.

Review Summary

Merrill Gardens receives mixed reviews. Residents and families praise the cleanliness, friendly staff (especially kitchen and housekeeping), modern amenities, well-maintained environment, and dining quality/variety. They appreciate social activities. However, significant concerns exist regarding management responsiveness, communication, and perceived poor service from the general manager. High staff turnover is also a source of unease. Some dissatisfaction was noted concerning meal options (lack of low-sodium) and the intellectual depth of some activities. While many feel the day-to-day care staff is attentive and caring, especially for memory care, some question the value for the cost given management shortcomings and annual price increases. Cleanliness issues, specifically with carpets, and poor activity promotion or cancellation were also mentioned.

Pros

  • Residents appreciate the clean and well-maintained environment, noting its fresh and inviting atmosphere.
  • Many reviews highlight the friendly and helpful nature of the staff, who are always ready to assist residents and answer questions.
  • The food served at Merrill Gardens receives high praise, with residents expressing their satisfaction with the quality and variety of meals offered.
  • Residents enjoy participating in social activities and forming new friendships within the community, enhancing their overall experience.
  • The facility's location is considered convenient, with easy access to shopping and healthcare services.
  • Families express gratitude for the caring approach of the staff, particularly towards residents with specific needs such as memory care.
  • The modern amenities and comfortable living spaces contribute positively to residents' experiences at Merrill Gardens.
  • Communication between management and residents is generally viewed favorably, with prompt responses to inquiries being noted.

Cons

  • Many residents expressed dissatisfaction with the management, particularly the general manager, citing a difficult working relationship and poor service.
  • There are complaints about constant staff turnover, which creates unease among residents due to the frequent introduction of new faces.
  • Several reviewers noted inadequate meal options, specifically the lack of low sodium choices and inconsistency in meal quality.
  • Communication from management to tenants has been criticized as needing improvement.
  • Some residents found activities to be lacking in intellectual engagement, stating that many were more focused on entertainment rather than meaningful interactions.
  • One reviewer remarked on the high costs relative to the services provided, indicating that better management and care should be expected given the price point.
  • Concerns were raised about cleanliness issues, particularly regarding carpet maintenance and overall cleaning standards in residents' rooms.
  • A few comments highlighted that some activities were often canceled or not well-promoted, indicating a possible lack of organization or follow-through on planned events.

Amenities

Activities off-site
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Diabetic care
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments

Photos

A modern and spacious lobby area with comfortable seating and stylish decor.
A modern and spacious lobby area with comfortable seating and stylish decor.
A cozy bedroom with a neatly made bed, artwork above the headboard, and natural light streaming through the window.
A cozy bedroom with a neatly made bed, artwork above the headboard, and natural light streaming through the window.
A modern open-concept living room and kitchen with stylish furniture and decorative artwork.
A modern open-concept living room and kitchen with stylish furniture and decorative artwork.
A modern apartment building located on a street corner in an urban area.
A modern apartment building located on a street corner in an urban area.
A modern residential building in an urban setting during the evening.
A modern residential building in an urban setting during the evening.
A modern and cozy bedroom with a large window allowing natural light, featuring stylish decor and comfortable bedding.
A modern and cozy bedroom with a large window allowing natural light, featuring stylish decor and comfortable bedding.

Frequently Asked Questions

How much does it cost to live at Merrill Gardens at West Covina in West Covina, CA?

Merrill Gardens at West Covina offers competitive pricing for its various living options compared to the surrounding market in Los Angeles County and the broader state of California. For instance, residents seeking a semi-private room can expect to pay $3,200 per month, which is notably lower than the county average of $3,349 and slightly below the state average of $3,333. Studio apartments are priced at $3,595, aligning well with the county's higher rate of $4,172 but still presenting a more affordable choice compared to California's average of $4,145. For one-bedroom accommodations, Merrill Gardens charges $3,995 - again undercutting both the county ($4,603) and statewide averages ($4,340). Even in two-bedroom units at $4,395 per month, Merrill Gardens maintains a significant advantage over Los Angeles County's average of $6,164 and California's average of $5,270. These cost efficiencies reflect Merrill Gardens' commitment to providing quality senior living without compromising on affordability amidst rising housing costs in the region.

Where is Merrill Gardens at West Covina?

Merrill Gardens at West Covina is located at 1400 W West Covina Pkwy, West Covina, CA 91790 in Los Angeles County, California

Does Merrill Gardens at West Covina provide care for residents with dementia or Alzheimer's disease?

Merrill Gardens at West Covina offers a comprehensive approach to memory care that encompasses 24-hour supervision, ensuring residents are monitored continuously for their safety and well-being. Assistance with activities of daily living, including bathing, dressing, and transfers, provides personalized support tailored to each individual's needs while promoting dignity and independence. Coordination with healthcare providers facilitates seamless access to medical care, addressing both physical health and cognitive needs effectively. The dementia waiver enables tailored programming that directly addresses the unique challenges of dementia or Alzheimer's disease. Meal preparation and service are designed to meet dietary requirements while also fostering social interaction during mealtimes. Medication management ensures adherence to prescribed treatments, minimizing the risk of errors that can exacerbate health issues. The mental wellness program is geared toward enhancing cognitive function through meaningful activities, alongside specialized memory care programming that engages residents at varying stages of cognitive impairment. Finally, transportation arrangements for medical appointments ensure residents maintain access to necessary health services without added stress or confusion.

Does Merrill Gardens at West Covina allow residents to have pets?

Yes, Merrill Gardens at West Covina allows both dogs and cats.

What photos are available for Merrill Gardens at West Covina in West Covina, California?

Merrill Gardens at West Covina on seniors.fyi includes 32 photos including images showing interior, floor plan, bedroom, dining, seating area, lighting, decor, bathroom, and more.

Need Help Finding the Right Care?

Our senior care advisors can help you understand your options and find the perfect facility for your loved one. Get personalized recommendations based on your specific needs, budget, and location.

Get Free Consultation