The Plaza at Twin Rivers
The Plaza at Twin Rivers is an assisted living community located in Arkadelphia, AR.
Types of Care
About The Plaza at Twin Rivers
The Plaza at Twin Rivers is an assisted living community located in Arkadelphia, AR. Our residents can enjoy a variety of amenities and services designed to enhance their overall well-being and comfort.
For those who like to look their best, we have a beauty salon on-site. Residents can also stay entertained with our cable or satellite TV and gaming room. Our community operated transportation ensures that residents can easily get around town for appointments or social outings.
We understand the importance of staying connected in today's digital age, which is why we provide a computer center, Wi-Fi/high-speed internet, and telephone services. Our fitness room and wellness center are perfect for those looking to stay active and maintain their health.
Each resident has their own fully furnished apartment with private bathrooms, kitchenettes, and outdoor spaces for relaxation. Housekeeping services are provided to ensure a clean living environment.
Our dining options cater to residents with special dietary restrictions, offering restaurant-style meals prepared by our staff. Assistance with activities of daily living such as bathing, dressing, and transfers is available 24/7. Medication management and diabetes diets are also provided.
We offer a range of engaging activities for our residents to enjoy, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available for any additional needs or requests.
In terms of nearby amenities, there are two parks within close proximity where residents can enjoy nature. There are also several pharmacies, physicians' offices, restaurants, places of worship, and a hospital nearby for convenient access to healthcare services.
At The Plaza at Twin Rivers in Arkadelphia, AR, we strive to provide a comfortable and enriching assisted living experience for our residents as they age gracefully in our vibrant community.
Review Summary
In recent reviews, the facility underwent a noteworthy remodel, resulting in a bright and modern environment. Visitors applauded the staff's efforts in keeping the place clean and well-maintained. However, it was noted that there has been a considerable amount of turnover among the staff members. While some were praised for their caring and competent nature, others fell short of expectations. Initially, residents enjoyed varied meals with sufficient portions. Unfortunately, as time went on, both the quantity and quality of the meals seemed to decline. This issue raised concerns among residents and their families who were anticipating consistent and nourishing food options. One recurring complaint pertained to the facility's lack of communication with family members. Important information regarding costs was not properly conveyed during the initial stages, leading to potential misunderstandings down the line. Moreover, there were instances where issues involving other residents were not addressed promptly or transparently. Instead, these concerns only came to light when family members were unexpectedly notified about their loved one's departure from the facility. Overall, while positive changes have been made at this facility through remodeling efforts, addressing areas such as personnel turnover, declining meal standards, and communication issues should be of utmost priority. By working to rectify these concerns, the facility can better provide a high-quality living environment for its residents and improve satisfaction among their families.
Pros
- The recent facility remodeling has created a bright and modern environment.
- The facility is well-maintained and kept exceptionally clean.
- Some staff members have displayed a caring attitude and competent skills.
- The initial meals provided were varied with sufficient portions.
Cons
- The staff turnover has created inconsistency in the level of care provided.
- Some staff members lack both compassion and competence.
- The decline in meal portions and quality over time is disappointing.
- Communication with family members is severely lacking.
- Hidden costs were not transparently communicated initially, leading to frustrations later on.
- Issues involving other residents were not addressed promptly, resulting in our family member being asked to leave without prior warning or resolution attempts.
Amenities
Care Services
Photos
Frequently Asked Questions
Where is The Plaza at Twin Rivers?
The Plaza at Twin Rivers is located at 3007 Twin Rivers Drive, Arkadelphia, AR 71923 in Hot Spring County, Arkansas
What photos are available for The Plaza at Twin Rivers in Arkadelphia, Arkansas?
The Plaza at Twin Rivers on seniors.fyi includes 4 photos including images showing interior, decor, theater, seating, bookshelves, fireplace, dining, painting, and more.
Need Help Finding the Right Care?
Our senior care advisors can help you understand your options and find the perfect facility for your loved one. Get personalized recommendations based on your specific needs, budget, and location.
Get Free Consultation