Oakbridge Terrace Assisted Living Residence At Westminster Village
Oakbridge Terrace Assisted Living Residence at Westminster Village in Spanish Fort, AL is a welcoming and safe place for seniors seeking comfortable and happy assisted living.
Types of Care
About Oakbridge Terrace Assisted Living Residence At Westminster Village
Oakbridge Terrace Assisted Living Residence at Westminster Village in Spanish Fort, AL is a welcoming and safe place for seniors seeking comfortable and happy assisted living. The residence offers a variety of amenities to ensure resident comfort and satisfaction, including an on-site beauty salon, off-site devotional services, a garden, and indoor common areas. Security is a priority with a security gate. Care services include specialized diabetic care. A wide range of activities are offered to keep residents engaged, such as arts and crafts, off-site devotionals, and fitness programs. The location is convenient to numerous cafes, parks, pharmacies, doctors, restaurants, places of worship, and a hospital. The goal is to provide residents with the best possible quality of life while offering the support needed to live independently and fully.
Review Summary
Westminster Village, including Oakbridge Terrace Assisted Living, presents a mixed picture. While praised for its impressive independent living facilities, knowledgeable staff, good dining options, cleanliness, and various appealing amenities like the gym, pool, and walking trails, significant concerns exist. Negative feedback highlights issues with contract loopholes potentially impacting residents' financial security, inadequate communication from administrative staff, questionable effectiveness of cognitive tests, poor cleaning and delayed care in the skilled nursing section (Willowbrooke Court), and a perceived institutional atmosphere there. There's also noted dissatisfaction among some staff and a stark disparity between the quality of independent living and skilled nursing facilities. Overall, while the community has strong points, particularly in independent living, potential residents and families should carefully review contracts and understand the differences in care quality across different sections of the facility.
Pros
- The location, facilities, and homes at Westminster Village are impressive, and interactions with knowledgeable staff leave a positive impression.
- Residents appreciate the friendly atmosphere and amenities such as the library, craft room, art room, and on-site hair salon.
- Visitors have found the dining options to be very good, with gourmet food served in a pleasant dining environment.
- The community is kept clean and offers many activities for residents to enjoy.
- Staff members who are kind and caring create a supportive environment for residents and guests.
- The facility features various amenities like a clubhouse, gym, swimming pool with accessibility options, and walking trails that enhance residents' quality of life.
Cons
- The contract at Westminster Village contains numerous loopholes that could allow the facility to evict residents if they run out of money, despite assurances otherwise.
- Communication with family members is inadequate, and administrative staff often seem uninformed about policies and procedures.
- The facility's cognitive tests are not effectively administered, as evidenced by residents being encouraged to sign contracts after failing them.
- The cleaning service in skilled nursing lacks effectiveness, as rooms remain cluttered with trash and leftover items.
- Residents in skilled nursing frequently face long waits for essential services like showers and adequate care for their needs.
- There are complaints about a lack of personal attention from some nursing staff, who appear more focused on completing tasks rather than addressing individual patient needs.
- The atmosphere in the skilled nursing facility feels institutional rather than home-like, exacerbated by constant alarms and clutter in hallways.
- Getting final billing and settlement from the facility can be frustratingly slow and unresponsive.
- While amenities exist, there is a significant disparity between the quality of independent living versus skilled nursing accommodations.
- Staff dissatisfaction seems prevalent, which may negatively impact resident care and overall quality of service.
Amenities
Care Services
Photos
Frequently Asked Questions
Where is Oakbridge Terrace Assisted Living Residence At Westminster Village?
Oakbridge Terrace Assisted Living Residence At Westminster Village is located at 500 Spanish Fort Blvd, Spanish Fort, AL 36527 in Baldwin County, Alabama
What photos are available for Oakbridge Terrace Assisted Living Residence At Westminster Village in Spanish Fort, Alabama?
Oakbridge Terrace Assisted Living Residence At Westminster Village on seniors.fyi includes 8 photos including images showing interior, decor, architecture, building, landscaping, bedroom, artwork, kitchen, and more.
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